McDonald's

3.7
769 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
30 S Houghton Rd, Tucson, AZ
85748, United States

Hours

Reviews

3.7
769 reviews
5 stars
330
4 stars
150
3 stars
113
2 stars
45
1 star
131

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff and long wait times.

Food Quality

Many reviews mentioned issues with food quality, including incorrect orders, overcooked items, and smaller portion sizes.

Cleanliness

Several customers noted unsanitary conditions in the restaurant and bathrooms.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and perceived value for money.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their excellent service.
  • KK
    k king
    3 days ago
    1.0
    I'm giving one star simply because McDonald's now makes you order thru a kiosk. 6 people back behind the counter. Still had to ask 3x to get my drink cup.
  • JJ
    John
    Jan 3, 2026
    5.0
    Always always. ..
  • AS
    Andrew Schmidt
    Nov 29, 2025
    2.0
    This is the least busy McDs on the east side and somehow messes up the most. I ordered a chicken sandwich on the app, picked up my stuff, got home and pulled out a snack wrap. No option in the app for missing/wrong items, and I'm not driving all the way back. Just out $4 ig. Just go to the golf links and harrison one, they get orders correct.
  • MM
    Maxx
    Nov 25, 2025
    1.0
    First they shrunk all the sandwiches. And now they're selling them to us for more than triple the price. McDonald's has forgotten what made them great. Beef is so thin now. And just look how dry it looks in the picture. No juice in the meat left. Sad to say this was probably my last McDonald's meal. This double cheeseburger is worth $1.50 at most. Remember when they had dollar salads? Yeah that was the last time McDonald's used to stand for something. The only thing McDonald's represents now is corporate greed. And please spare the automatic generic response from the "OWNER".
  • LP
    LynDell Payne
    Nov 24, 2025
    1.0
    Rude service from drive thru lady. I tried to be understanding from the beginning even said sorry for when she proceeded to explain with anger what discount we can and can’t use and then she proceeded to tell us we should be able to just see what applies on the menu. This location always has problems. Will be going to further location from now on.

Frequently Asked Questions About McDonald's

What are McDonald's operating hours at 30 S Houghton Rd, Tucson?

McDonald's is open 24 hours every day, Monday through Sunday.

During what hours is the drive-through service available at this McDonald's location?

The drive-through is open 24/7, from 12:00 AM to 11:59 PM every day.