Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with reports of rude staff, incorrect orders, and long wait times.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and dissatisfaction with how special requests were handled.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold or poorly prepared items, as well as concerns about cleanliness.
Pricing Concerns
Several customers expressed dissatisfaction with rising prices and felt that the value for money was declining.
Staff Attitude
While some reviews praised individual staff members for their kindness, many noted a general lack of professionalism and motivation among employees.
EO
Elsa O
Jan 3, 2026
3.0
It was ok. Nothing special. Just fast food.
RF
Renee Fimbres
Dec 31, 2025
1.0
We ordered 2 kids meals we had originally asked for cheeseburgers which I’ve asked for before with no problem because they charge .20 for the cheese and I was told I couldn’t do that. Then I asked with extra pickles and only got 1 pickle in each and when I went in to let them know, the manager that was there just had to make things so much worse and she thought it was so funny! If I could give the service 0 stars I would. Also the 2 girls that had the headsets one was wearing a pink sweater as we said thank you she just looked away continued talking to the other employee and shut the window
CB
Cassy Barranco
Dec 25, 2025
1.0
Literally just went through the drive through. I ordered two Of those values spicy meals the same one plain and I asked for two cokes large the gurl must of heard one Diet Coke. I got to the window and the girl with black hair says a Diet Coke and a Coke and I said no two regular cokes Well, she pours the diet half way so it’s half diet half regular like your not slick Great customer service. I can’t imagine how many people you’re doing that too.
MN
Miguel Nunez
Dec 25, 2025
3.0
Not a big fan of mcds since they use alot of unhealthy products in all there food. But had to stop to get the grinch meal, since my wife wanted the socks. But there grinch fries were delicious dont know what it's made out of and dont want to know lol. Definitely loved the pickle seasoning. Find it a bit expensive for the quality and always have issues when I order something special, like extra pickles . Don't know extra means only 2. Always have that issue. So I rarely stop. In and out and Culvers are a better option especially for the price.
IF
Isaiah Fimbres
Dec 22, 2025
1.0
On lunch I went here, waited ten minutes, only one truck got to order, had to leave without getting to the speaker because they are so slow
What are the operating hours of McDonald's at 2990 W Valencia, Tucson?
McDonald's at 2990 W Valencia, Tucson is open 24 hours every day of the week.
Does McDonald's offer delivery service, and what are the delivery hours?
Yes, McDonald's offers delivery service 24/7 every day, with options including same-day and no-contact delivery.
Is there a drive-thru available at this McDonald's location?
Yes, the McDonald's at 2990 W Valencia has a drive-thru that operates 24 hours daily.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I place an order using a mobile app for this McDonald's?
Yes, you can order using the McDonald's App available on both iOS and Android, or through their online ordering links.
What services does this McDonald's provide to enhance customer experience?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any nearby fast food options close to McDonald's at 2990 W Valencia?
Yes, nearby fast food options include Domino's Pizza, KFC, and Subway, providing additional dining choices around the area.
What shopping centers or retail options are close to this McDonald's?
Manzanita Plaza and Aaron's electronics store are nearby, making it convenient to shop before or after your visit.
Are there health and wellness services near McDonald's at 2990 W Valencia?
Yes, nearby health services include ApexNetwork Physical Therapy, Northwest Allied Physicians Valencia, Northwest Cardiology at Valencia, and Northwest Women's Health at Valencia.
What entertainment or leisure venues are nearby McDonald's?
Nearby leisure options include Desert Sports and Fitness gym, Famous Sam's Sports Grill bar, and Coin Laundry theatre.