McDonald's

3.4
1726 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2990 W Valencia, Tucson, AZ
85746, United States

Hours

Reviews

3.4
1,726 reviews
5 stars
622
4 stars
305
3 stars
298
2 stars
128
1 star
373

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, incorrect orders, and long wait times.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and dissatisfaction with how special requests were handled.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold or poorly prepared items, as well as concerns about cleanliness.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices and felt that the value for money was declining.

Staff Attitude

While some reviews praised individual staff members for their kindness, many noted a general lack of professionalism and motivation among employees.
  • EO
    Elsa O
    Jan 3, 2026
    3.0
    It was ok. Nothing special. Just fast food.
  • RF
    Renee Fimbres
    Dec 31, 2025
    1.0
    We ordered 2 kids meals we had originally asked for cheeseburgers which I’ve asked for before with no problem because they charge .20 for the cheese and I was told I couldn’t do that. Then I asked with extra pickles and only got 1 pickle in each and when I went in to let them know, the manager that was there just had to make things so much worse and she thought it was so funny! If I could give the service 0 stars I would. Also the 2 girls that had the headsets one was wearing a pink sweater as we said thank you she just looked away continued talking to the other employee and shut the window
  • CB
    Cassy Barranco
    Dec 25, 2025
    1.0
    Literally just went through the drive through. I ordered two Of those values spicy meals the same one plain and I asked for two cokes large the gurl must of heard one Diet Coke. I got to the window and the girl with black hair says a Diet Coke and a Coke and I said no two regular cokes Well, she pours the diet half way so it’s half diet half regular like your not slick Great customer service. I can’t imagine how many people you’re doing that too.
  • MN
    Miguel Nunez
    Dec 25, 2025
    3.0
    Not a big fan of mcds since they use alot of unhealthy products in all there food. But had to stop to get the grinch meal, since my wife wanted the socks. But there grinch fries were delicious dont know what it's made out of and dont want to know lol. Definitely loved the pickle seasoning. Find it a bit expensive for the quality and always have issues when I order something special, like extra pickles . Don't know extra means only 2. Always have that issue. So I rarely stop. In and out and Culvers are a better option especially for the price.
  • IF
    Isaiah Fimbres
    Dec 22, 2025
    1.0
    On lunch I went here, waited ten minutes, only one truck got to order, had to leave without getting to the speaker because they are so slow

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2990 W Valencia, Tucson?

McDonald's at 2990 W Valencia, Tucson is open 24 hours every day of the week.

Does McDonald's offer delivery service, and what are the delivery hours?

Yes, McDonald's offers delivery service 24/7 every day, with options including same-day and no-contact delivery.