Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
2,201 reviews
5 stars
830
4 stars
471
3 stars
371
2 stars
187
1 star
342
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, rude staff, and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Many reviews mentioned cold, undercooked, or incorrect food items, with some customers expressing disappointment in the overall quality.
Management Concerns
Several customers noted poor management practices, including disorganization and lack of staff training, contributing to a chaotic dining experience.
Pricing Complaints
Customers frequently commented on high prices for food items, feeling that the value did not match the cost.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good service during their visits.
- QOqball Oswald4 days ago2.0It's McDonald's....
- LCLucy Cortes4 days ago1.0I never ever eat disgusting McDonald’s, but today I was craving hot cocoa. I decided to pull in at this place just because it’s close to my house, big mistake. They took FOREVER to give me 4 smalls hot chocolate cups, and they were half empty, sink water with some milk nonsense. No taste of chocolate whatsoever. I will NEVER make the same mistake of coming here again.
- LLlevid510Dec 21, 20251.0Forget some of my food from my online order after making me wait
- AAAyub AminiDec 20, 20251.0Rude workers first and last time i am eating from here
- RSRobert SDec 10, 20251.0Food was cold after I waited 40 minutes for it. Hot and spicy wasn’t made correctly and can’t even put a burger together properly.
Frequently Asked Questions About McDonald's
What are the general operating hours of McDonald's at 2130 West River Road, Tucson?
McDonald's at 2130 West River Road in Tucson is open 24 hours a day, seven days a week.
When is the delivery service available at this McDonald's location?
Delivery is available daily from 6:00 AM to 11:00 PM, except on Fridays and Saturdays when it is extended until 1:30 AM.
Does this McDonald's location have a drive-thru and what are its hours?
Yes, this McDonald's offers a drive-thru that operates 24 hours a day, every day of the week.
What types of payment options are accepted at McDonald's on West River Road?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I place an order via a mobile app for pickup or delivery?
Yes, you can use the McDonald's app available on iOS and Android for mobile ordering, including curbside pickup and no-contact delivery.
What services does McDonald's offer at this location?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Where can I find the menu for McDonald's at this location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What are some nearby fast food options besides McDonald's at West River Road?
Nearby fast food options include Taco Bell, El Pollo Loco, Dairy Queen, Salad and Go, Viva Burrito Co., and Panda Express.
Are there any nearby coffee shops where I can grab a drink before or after visiting McDonald's?
Yes, nearby coffee shops include Starbucks, Dunkin', and Treyner's Corner, which also serves as a cafe and gym spot.
What other nearby amenities can be useful for customers visiting McDonald’s at this location?
Nearby amenities include Circle K convenience store and gas station, several banks like National Bank of Arizona and Chase Bank, ATMs such as Bitcoin Depot and Wells Fargo ATM, as well as entertainment spots like Redbox and Tucson Tactical Targets shooting range.