Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,705 reviews
5 stars
731
4 stars
325
3 stars
259
2 stars
123
1 star
267
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Cleanliness
Multiple customers reported issues with cleanliness, particularly concerning flies and dirty tables.
Food Quality
Inconsistent food quality was noted, with complaints about cold or improperly prepared items.
Management Issues
Several reviews mentioned ineffective management and lack of proper training for staff.
Positive Experiences
Despite the negative feedback, some customers praised specific employees and noted positive experiences with food and service.
- A8Alfredo 8a1 day ago1.0Pesimp servicio lugar sucio y muy lentos y despreocupados al trabajar
- ALanissa lebon1 day ago1.0Ice cream machine down for a month? or lazy employees????
- BNBrice Nickelsen6 days ago3.0It's McDonalds what can you say. The self order kiosk suck. Parking is limited for larger vehicles.
- MCMauricio Fernando Xavier Guerrero CoronelNov 6, 20252.0I was here today 11/6/25 9:25 am , order my breakfast sat and waited for my order , when the attendant came to leave it I said do you have a spoon to stir the coffee? She said if you want one come and get at the counter!!!!!! Wow customer service non existence!!! Come and get it !!!! I will never came back!!!!
- BHBrandy Hill HerreraOct 22, 20251.0Worst customer service ever to the drive-thru The girl at the first window had an attitude from hell when I asked her to break down it the bill and she basically treated me like I could just go to hell not right at any customer service form and made me wait 10 minutes just to get my food for a lady that look like she was just completely rude handing it to me and goes here whatever
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 1187 W Irvington Rd, Tucson?
McDonald's is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.
What time does the drive-thru at McDonald's in Tucson close?
The drive-thru is open from 5:00 AM to 11:00 PM daily, except on Fridays and Saturdays when it closes at midnight.
Can I order McDonald's for delivery, and what are the delivery hours?
Yes, McDonald's offers delivery from 5:00 AM to 10:00 PM on most days, and until midnight on Fridays and Saturdays.
What delivery and pickup options are available at this McDonald's location?
This location provides curbside pickup, delivery, same-day delivery, and no-contact delivery service options.
How can I order food from McDonald's using a mobile app?
You can order through the McDonald's App available on both the Apple App Store and Google Play Store.
What forms of payment does McDonald's at Tucson accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald’s location have a drive-thru service?
Yes, this McDonald's features a drive-thru service for convenient ordering and pickup.
What are some nearby shopping centers near McDonald's Tucson?
The Tucson Spectrum Shopping Plaza is close by, offering additional shopping and dining options.
Are there any coffee shops near McDonald's at 1187 W Irvington Rd?
Yes, Starbucks is nearby if you want to enjoy a coffee before or after your McDonald's visit.
What other fast food restaurants are near the McDonald's on Irvington Rd?
Nearby fast food options include Panda Express, Chick-fil-A at I 19 & Irvington, and In-N-Out Burger.