Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,718 reviews
5 stars
741
4 stars
326
3 stars
258
2 stars
121
1 star
272
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Cleanliness
Many customers reported issues with cleanliness, particularly mentioning flies in the restaurant and dirty tables.
Order Accuracy
Several reviews noted frequent mistakes with orders, including wrong items being served and long wait times for food.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold or poorly prepared food.
Management Issues
Multiple reviews pointed to ineffective management, with complaints about staff behavior and overall restaurant operations.
- CGCarlos Mtz G6 days ago5.0Very good
- SZSelena ZaragozaJan 5, 20261.0I ordered a burger today and found paper inside my food. This is a serious food safety issue. I tried calling the restaurant multiple times and received no answer. I understand places get busy, but something like this should be addressed immediately. I hope management reaches out and takes steps to make sure this doesn’t happen again.
- EMeric moralesDec 22, 20251.0Worst McDonalds I’ve ever been too. I sat waiting for my food for over 30 minutes. When I asked to speak to the manger, her response was, “what do you want then?” Maybe yall should hire people that can work with the public.
- TBTiffani BarelaDec 16, 20251.0Always a waste of money going here. They are rude. Get the order wrong consistently. And apparently delete reviews with a picture of them getting an order completely wrong. I will just email my photo through corporate. Thank you to the very incompetent staff
- CVCason VelaDec 8, 20255.0Food was fresh, as good as McDonald’s can be. Store was clean and I received my food extremely fast. Great experience
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 1187 W Irvington Rd, Tucson?
McDonald's is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.
What time does the drive-thru at McDonald's in Tucson close?
The drive-thru is open from 5:00 AM to 11:00 PM daily, except on Fridays and Saturdays when it closes at midnight.
Can I order McDonald's for delivery, and what are the delivery hours?
Yes, McDonald's offers delivery from 5:00 AM to 10:00 PM on most days, and until midnight on Fridays and Saturdays.
What delivery and pickup options are available at this McDonald's location?
This location provides curbside pickup, delivery, same-day delivery, and no-contact delivery service options.
How can I order food from McDonald's using a mobile app?
You can order through the McDonald's App available on both the Apple App Store and Google Play Store.
What forms of payment does McDonald's at Tucson accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald’s location have a drive-thru service?
Yes, this McDonald's features a drive-thru service for convenient ordering and pickup.
What are some nearby shopping centers near McDonald's Tucson?
The Tucson Spectrum Shopping Plaza is close by, offering additional shopping and dining options.
Are there any coffee shops near McDonald's at 1187 W Irvington Rd?
Yes, Starbucks is nearby if you want to enjoy a coffee before or after your McDonald's visit.
What other fast food restaurants are near the McDonald's on Irvington Rd?
Nearby fast food options include Panda Express, Chick-fil-A at I 19 & Irvington, and In-N-Out Burger.