Krispy Kreme

4.1
1809 reviews

About

Donut ShopCoffee ShopFast Food RestaurantDessert Shop
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Tucson.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
5621 E Broadway, Tucson, AZ
85711, United States

Hours

Reviews

4.1
1,809 reviews
5 stars
1,126
4 stars
278
3 stars
129
2 stars
71
1 star
205

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude and unhelpful staff.

Product Freshness

Many customers expressed disappointment with the freshness of the donuts, noting they were often stale or not made on-site.

Pricing Issues

Customers frequently mentioned high prices for donuts, feeling they were not worth the cost given the quality.

Limited Selection

Several reviews pointed out that the selection of donuts was often limited, especially later in the day.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendly service and enjoyed the taste of the donuts.
  • AF
    A F
    3 days ago
    1.0
    My complaint is they don’t turn on the hot light between 5-7pm. I waited for them to have fresh donuts but no, the time they close is early might have something to do with it. Go inside lacking customer service and no donuts barely available in multiple flavors types. Nothing. They need to change things for this location and how it’s ran! The one on Irvington has it together
  • LM
    Leigh Miranda
    3 days ago
    5.0
    Very nice. Quick stop. Friendly staff. Drink was good and great prices.
  • TB
    Teresa Beatty
    3 days ago
    1.0
    If you're going to have a promotion, you should make sure you have ability to meet the demand. I spent almost $40 for a dozen and a half of donuts with no glaze and a cup of coffee. It should have been $10/dozen. I won't be coming back.
  • AD
    Andrea M (Drea)
    Nov 16, 2025
    1.0
    If I could take away Stars I would, Alicia was the worst customer service I've ever seen before! When asked questions about pricing for the donuts she had no answers when asked if she could make us some coffee she said the machine wasn't working. She looked as though she didn't like her job at all and was unwilling to be helpful at all. She was very snotty and turned her nose up like she was better than us! The donuts were good but the customer service sucked will never be going back there! When talk to the manager manager said she was the best employee they had! Who else is working for them the Manson family? We will be calling corporate to make a formal complaint!
  • ZB
    Zachary Bachelier
    Oct 24, 2025
    1.0
    I show up and i'm trying to do is order a latte, but the latte machine has been out for like three months now.Don't come here.Nothing was changing three months.No, coffee from this coffee shop.That's ridiculous.I'm never coming back here again At least the service is nice when I get some.Which hasn't been for like three months now?They say that their latte machine is out for repairs.Well, what is this nuclear power plant?

Frequently Asked Questions About Krispy Kreme

What are the regular operating hours of Krispy Kreme Tucson?

Krispy Kreme Tucson is open daily from 5:30 AM to 8:00 PM for dine-in and general service.

When is the drive-through at Krispy Kreme Tucson open?

The drive-through operates every day from 5:30 AM to 8:00 PM.