Jimmy John's

Reviews

• BM

  Bear M

  Nov 25, 2025
  1.0
  Get rid of your point of sale system that makes it almost impossible to not leave a tip. No other fast food place does this... Pay your employees, JJ.
• CH

  Carla Hightower

  Nov 25, 2025
  1.0
  Ordered sandwiches today had delivered by DoorDash. Ordered the Beachclub sandwich was missing cucumber Avocado, really sold me on this was the Avocado. Called spoke with Manager on duty to see if we could correct the order, response was to deal with DoorDash. They didn’t make the order incorrect apparently the manager did we sent pictures so he would be able to see. His inappropriate response was to just hang up. Not a fan at all first time tying and this will be my last. Guest service was the worst.
• NH

  Noach Hayward

  Nov 1, 2025
  5.0
  the sandwiches are just as good if not better than any other jimmy john’s; BUT, the staff makes this place top tier. i come here all the time and they are always amazing. from ordering mishaps (generally on my end not theirs) to general hospitality they are wonderful with everything
• SS

  Shayna Sanchez

  Oct 25, 2025
  1.0
  I’m very disappointed in the lack of communication and protocols in place. I understand that the store was closed due to a break-in and that you’re waiting for an area manager to release operations—but there should be a better process for notifying customers. I drove over 45 minutes to pick up my order, only to find out that you weren’t opening. There was more than enough time to send a notification or update customers in advance. It’s frustrating to make that kind of trip with no notice. I hope you’ll consider improving your communication protocols for situations like this moving forward. Just trying to get a pickle sandwich!