Jimmy John's

Reviews

• JP

  justin padilla

  Feb 4, 2026
  1.0
  I am very disappointed with Jimmy John's. I have always loved them. The last 3 times that I ordered with them, at the Oracle and Wetmore location, it takes an hour or more to get my food. I'm at work which is at Oracle and Auto Mall dr. I am literally like 3 minutes from them. I'm unable to leave work to go get food. They advertise as freaky fast, and have been in the past. They seem to continue to fall short lately. Not sure if I will be ordering from Jimmy Johns anymore. The only reason I am okay with spending $24 for a sandwich, chips and drink is because of how fast it get to me. I can't justify that amount if it takes an hour to get it.
• DK

  Deidra King

  Jan 22, 2026
  2.0
  I went there because they do lettuce wraps. I ordered a small Vito's lettuce wrap and regular chips. The sandwich was a lettuce wrap, and it had lettuce inside. It seemed more like a lettuce sandwich with some meat. The dressing was strong.
• AL

  Angelita Lizarraga

  Jan 12, 2026
  1.0
  Extremely disappointed with this Jimmy John’s. They couldn’t get our sandwiches right the first time, and when we brought it to their attention, we didn’t receive a proper refund. We tried ordering again, hoping it would be fixed, but they made our sandwiches wrong again. Now we’re out the money we paid and left without dinner for the night. Mistakes happen, but repeating the same error and failing to resolve it fairly is unacceptable. Poor service and even worse customer support
• KS

  Kendahl Shepherd

  Nov 24, 2025
  2.0
  There has been a serious decline in “freaky fast” delivery. This has been my go-to place to order from because the food would come so quickly. My order today is being delivered by Uber and has taken over an hour. There’s not phone call, no heads up, nothing.
• DT

  De'Seanita Taylor

  Dec 14, 2024
  4.0
  Didn't really get good customer service.