Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 5331 S. Calle Santa Cruz in Tucson is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers generally praised the burgers and fries, noting the homemade flavor and freshness, though some mentioned inconsistencies in quality.
Service
Feedback on staff was mixed; while many appreciated friendly and helpful service, others reported rude behavior and poor customer service experiences.
Cleanliness
Several reviews highlighted issues with cleanliness in the restaurant, including dirty tables and restrooms.
Pricing
Many customers found the prices to be high, especially given the portion sizes and quality, leading to mixed feelings about value for money.
A3
Ama 3rd
Feb 14, 2026
4.0
Was disappointed to see the fry guy measure out how many fries I would be getting. They used to just fill the bag, but I guess not anymore.
GH
Gi Javier Hernandez
Feb 4, 2026
5.0
Maaaaaan, that was super good! To be honest, I don't remember his full name, but Marshall told me, 'I put extra fries in there for you.' Man, that made my day! I really appreciate it. Best burger, best service. Thank you, man!!
JU
Jovan Urias
Jan 7, 2026
5.0
It’s a great place to build your own meal. You choose the toppings you want and they make it for you. Basically, it’s a customizable menu. They have burgers or sandwiches, the fries were really good, it’s fast, and the staff is very friendly.
The meat has a very homemade flavor. Even though it’s a fast-food franchise, it doesn’t feel like one, and the portions are a good size.
FC
Fabio Campos
Jan 3, 2026
4.0
Português: Chesseburguer muito bom e com possibilidade de montar seu próprio sanduíche. Funcionários poderiam ser maus simpáticos e a loja não se renova há anos, sendo a única novidade a máquina de refrigerantes com painel touch-screen. Apesar disso, continua sendo uma ótima opção.
English: Very good cheeseburger, with the option to build your own sandwich. The staff could be friendlier, and the restaurant hasn’t been updated in years—the only novelty being a touch-screen soda machine. Despite that, it’s still a great option.
TS
Tonya Stevens
Jan 2, 2026
2.0
Like many other places the food isn't as good as it used to be before COVID. The most recent order was a hotdog with mustard and grilled onions. It was so expensive 🫰🏽 for such a small hotdog, overloaded with mustard. I definitely won't be ordering there in the future.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys accept reservations at the Tucson Calle Santa Cruz location?
No, Five Guys at 5331 S. Calle Santa Cruz in Tucson does not accept reservations.
What are the operating hours of Five Guys in Tucson, AZ?
Five Guys at this location is open daily from 11:00 AM to 10:00 PM.
Does Five Guys offer delivery and what are the delivery hours?
Yes, Five Guys offers delivery every day from 11:00 AM to 9:30 PM. You can order online at their delivery URL.
Can I customize my burger and milkshake at Five Guys?
Yes, Five Guys offers over 250,000 ways to customize your burger and more than 1,000 milkshake combinations.
What payment methods are accepted at this Five Guys location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does Five Guys at this location have outdoor seating and is it wheelchair accessible?
Yes, the restaurant has outdoor seating and both the entrance and restrooms are wheelchair accessible.
Are children welcome at Five Guys in Tucson?
Yes, children are welcome at this location and the restaurant also provides high chairs.
What nearby places can I visit before or after dining at Five Guys?
Nearby you can visit Tucson Spectrum Dentistry for your dental needs or LA Fitness for a workout. There's also Red Lobster if you're looking for seafood options.
Is there a clothing store near Five Guys where I can shop?
Yes, nearby there are multiple clothing stores such as Torrid, JCPenney, Lane Bryant, and rue21 where you can shop.
How can I get to Five Guys if I'm using public transportation or visiting nearby retail areas?
You can visit nearby retail stores like Best Buy or Discount Tire and then easily walk to Five Guys located at 5331 S. Calle Santa Cruz. These nearby spots can help orient you, and the area is accessible for pedestrian visitors.
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