Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 5331 S. Calle Santa Cruz in Tucson is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.5
1,017 reviews
5 stars
723
4 stars
174
3 stars
62
2 stars
22
1 star
36
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently praised the burgers and fries for being delicious and fresh, with many considering them among the best in town.
Service Issues
Several reviews highlighted poor customer service experiences, including rude staff and mistakes with orders.
Cleanliness
Multiple customers reported unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Pricing
Many customers noted that the prices are high, with some feeling that the cost does not match the value received.
Positive Atmosphere
Despite some service issues, many customers enjoyed the overall atmosphere and appreciated the friendly staff.
- ARAlex Robertson2 days ago1.0Usually the spot does a wonderful job. This time it was the complete opposite. Ordered 2 double bacon cheeseburger, bacon was missing from both burgers. The fries were overcooked. They seemed like they were double fried. My bag was soaked in grease to the point where my order almost fell through the bag. I was very disappointed this time And the only thing I enjoyed was the milkshake. Seems like the employees are doing a good job. It’s just the manager is not training them properly and has a bad attitude.
- OPO Dawg PiersonNov 7, 20255.0Burger was so good
- MCMackenzie CarlatNov 2, 20254.0Five guys is hands down the best burger in Tucson. Have them 4 stars on food because they burnt the fries. Which is unlike 5 guys… we usually go to the one on Campbell and Glenn and their food is always 10/10. Other then burnt fries the food was delicious
- SLSebastian LopezOct 28, 20251.0Horrible service horrible food lobby was dirty
- AAalexiaOct 27, 20255.0Hamburguesas deliciosas 🫶🏼 buen servicio y el lugar limpio. Me gusta que den cacahuates. 🥜
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys accept reservations at the Tucson Calle Santa Cruz location?
No, Five Guys at 5331 S. Calle Santa Cruz in Tucson does not accept reservations.
What are the operating hours of Five Guys in Tucson, AZ?
Five Guys at this location is open daily from 11:00 AM to 10:00 PM.
Does Five Guys offer delivery and what are the delivery hours?
Yes, Five Guys offers delivery every day from 11:00 AM to 9:30 PM. You can order online at their delivery URL.
Can I customize my burger and milkshake at Five Guys?
Yes, Five Guys offers over 250,000 ways to customize your burger and more than 1,000 milkshake combinations.
What payment methods are accepted at this Five Guys location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does Five Guys at this location have outdoor seating and is it wheelchair accessible?
Yes, the restaurant has outdoor seating and both the entrance and restrooms are wheelchair accessible.
Are children welcome at Five Guys in Tucson?
Yes, children are welcome at this location and the restaurant also provides high chairs.
What nearby places can I visit before or after dining at Five Guys?
Nearby you can visit Tucson Spectrum Dentistry for your dental needs or LA Fitness for a workout. There's also Red Lobster if you're looking for seafood options.
Is there a clothing store near Five Guys where I can shop?
Yes, nearby there are multiple clothing stores such as Torrid, JCPenney, Lane Bryant, and rue21 where you can shop.
How can I get to Five Guys if I'm using public transportation or visiting nearby retail areas?
You can visit nearby retail stores like Best Buy or Discount Tire and then easily walk to Five Guys located at 5331 S. Calle Santa Cruz. These nearby spots can help orient you, and the area is accessible for pedestrian visitors.