El Pollo Loco

4.2
1050 reviews
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Business Details

3781 Ina Rd, Tucson, AZ
85741, United States
(520) 572-0010
https://restaurants.elpolloloco.com/az/tucson/3781-ina-rd
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About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Tucson,AZ, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available

Location

El Pollo Loco
3781 Ina Rd, Tucson, AZ
85741, United States

Hours

Reviews

4.2
1,050 reviews
5 stars
605
4 stars
242
3 stars
90
2 stars
45
1 star
68

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the grilled chicken and various menu items, although some noted issues with dryness and inconsistency in flavor.

Pricing Concerns

Several reviews mentioned that the prices are considered high for the portion sizes, with some customers feeling that the value does not match the cost.

Service Experience

While many customers appreciated the friendly and fast service, there were notable complaints about rude staff and incorrect orders.

Cleanliness

Most customers found the restaurant to be clean, although there were a few mentions of unsanitary conditions in specific instances.

Overall Satisfaction

Overall, many customers expressed enjoyment of the food and experience, with some indicating it as a favorite dining spot despite some criticisms.
  • AS
    Anne Segal
    Nov 1, 2025
    2.0
    It was so expensive. I ordered a family meal and then realized you would have been $10 cheaper to just order two four-piece meals. When I said something to the staff, they looked at the menu as though it was in another language.
  • BA
    Brent Amos
    Oct 23, 2025
    5.0
    Nothing better than the smell and taste of grilled chicken!!
  • JK
    jeff kennedy
    Oct 21, 2025
    5.0
    Wow. I was so out off from a cali visit that I want sure if I would do it again. Glad I did! This location serves it up juicy, hot and delicious. I had the three piece. Came with two sides and choice of tortillas. Chicken was great. Rice and beans. Were just okay. But use your imagination and it altogether in a tortilla and zing! Or just chomp on some grilled chicken. So.good. 3 piece is about 13 or 14. Wife had a burrito and a soft drink. She took half home. Total was 29ish
  • AH
    Anthony Hrdlicka
    Oct 10, 2025
    5.0
    I love their food
  • ER
    Ezequiel Rivera
    Aug 28, 2025
    3.0
    It was good but the chicken taste a little too sweet not too much grill flavor
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Frequently Asked Questions About El Pollo Loco

What are the opening hours for El Pollo Loco in Tucson?

El Pollo Loco in Tucson is open daily from 10:00 AM to 10:00 PM.

Where is El Pollo Loco located in Tucson?

El Pollo Loco is located at 3781 Ina Rd, Tucson, AZ 85741, United States.