Brand Certified
El Pollo Loco
4.2(1061 reviews)
Certified by El Pollo Loco • Feb 22, 2026
Business Details
3781 Ina Rd, Tucson, AZ
85741, United States
Certified by El Pollo Loco • Feb 22, 2026
(520) 572-0010
Certified by El Pollo Loco • Feb 22, 2026
https://restaurants.elpolloloco.com/az/tucson/3781-ina-rd
Certified by El Pollo Loco • Feb 22, 2026
About
Certified by El Pollo Loco • Feb 22, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Tucson,AZ, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by El Pollo Loco • Feb 22, 2026
Hours
Certified by El Pollo Loco • Feb 22, 2026
Reviews
4.2
1,061 reviews
5 stars
612
4 stars
244
3 stars
91
2 stars
46
1 star
68
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the grilled chicken and other menu items, though some noted inconsistencies in taste and preparation.
Service
Staff were frequently described as friendly and helpful, but there were also reports of rude service and order inaccuracies.
Cleanliness
The restaurant was often praised for its cleanliness, including the dining area and bathrooms.
Pricing
Many customers felt the prices were high relative to portion sizes, with some expressing dissatisfaction over the value for money.
Order Accuracy
While some customers reported accurate orders, others experienced issues with incorrect items or missing components.
- LYLisa Yates3 days ago5.0My friend and I stop here often. For the regular 5 dollar bowls it never bust the budget and it's good!
- JWJEFFREY W.Feb 18, 20265.0I love the double chicken tostada bowl do you have a real Hands-On top notch clean kitchen..fresh
- AAAshleyFeb 7, 20263.0Waited 20ish min for meal, no sense of urgency. Employees were polite and gave an extra chicken breast for the wait.
- MOMary “Sung je in” OJan 28, 20264.0I love the chicken costa from pollo loco, so I ordered one here. It was good, but not as good as it was before. There's been somo changes in the type of sauce or there's something different in the way they prepare the tostada now. The place looks clean and the attendants are nice.
- MJMary JenkinsJan 27, 20265.0Staff was friendly and the restaurant was clean. The music selection was good also.
Frequently Asked Questions About El Pollo Loco
What are the opening hours for El Pollo Loco in Tucson?
El Pollo Loco in Tucson is open daily from 10:00 AM to 10:00 PM.
Where is El Pollo Loco located in Tucson?
El Pollo Loco is located at 3781 Ina Rd, Tucson, AZ 85741, United States.
How can I place an order for El Pollo Loco's food?
You can order food online at https://order.elpolloloco.com/menu/ or use the El Pollo Loco app available on the Apple App Store.
What payment methods are accepted at El Pollo Loco Tucson?
El Pollo Loco accepts American Express, Discover, and Visa cards.
Does El Pollo Loco offer drive-through and free Wi-Fi services?
Yes, El Pollo Loco has a drive-through service and provides free Wi-Fi for customers.
How can I contact El Pollo Loco Tucson via phone or email?
You can call El Pollo Loco at +1 520-572-0010 or email at epl3960@eplfranchisee.com.
What type of cuisine does El Pollo Loco serve?
El Pollo Loco serves authentic Mexican food specializing in fire-grilled chicken and handmade guacamole, salsas, and dressings.
Is there a Burger King near El Pollo Loco for alternate fast food options?
Yes, Burger King is located nearby El Pollo Loco if you're looking for different fast food options in the area.
What other fast food restaurants are close to El Pollo Loco?
Nearby fast food options include MOD Pizza, Taco Bell, Subway, Carl's Jr., and eegee's, providing a variety of food choices close to El Pollo Loco.
Are there any nearby services like car rentals or pharmacies near El Pollo Loco?
Yes, Hertz Car Rental locations and CVS Pharmacy are close to El Pollo Loco, making it convenient for customers needing travel or medical supplies.
Brand Certified Facts from El Pollo Loco
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Certified February 22, 2026Yext Knowledge Graph
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