Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Tucson,AZ, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.2
1,053 reviews
5 stars
607
4 stars
242
3 stars
90
2 stars
45
1 star
69
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the grilled chicken and found it flavorful, though some noted issues with dryness and inconsistency in portion sizes.
Service Experience
While many reviews praised the friendly and helpful staff, there were several complaints about rude service and order inaccuracies.
Pricing Concerns
Several customers expressed dissatisfaction with the high prices relative to portion sizes, feeling that the value for money was lacking.
Cleanliness
The restaurant was frequently noted for its cleanliness, including the dining area and bathrooms.
Order Accuracy
There were mixed reviews regarding order accuracy, with some customers reporting correct orders while others experienced mistakes.
- MNMikhael NicoliDec 30, 20255.0Take out
- HHHayden HartleyDec 16, 20251.0They made me wait 10 minutes to make the burrito got home to see they made it wrong. Don’t expect much from this location.
- MJMaria JimenezDec 10, 20254.0Impress on how clean it was, even the bathrooms wow. Very nice 👌
- ZTZac TrevinoDec 8, 20255.0Eric was so nice and helped us with our coupon! He made sure we were taken care of.
- ASAnne SegalNov 1, 20252.0It was so expensive. I ordered a family meal and then realized you would have been $10 cheaper to just order two four-piece meals. When I said something to the staff, they looked at the menu as though it was in another language.
Frequently Asked Questions About El Pollo Loco
What are the opening hours for El Pollo Loco in Tucson?
El Pollo Loco in Tucson is open daily from 10:00 AM to 10:00 PM.
Where is El Pollo Loco located in Tucson?
El Pollo Loco is located at 3781 Ina Rd, Tucson, AZ 85741, United States.
How can I place an order for El Pollo Loco's food?
You can order food online at https://order.elpolloloco.com/menu/ or use the El Pollo Loco app available on the Apple App Store.
What payment methods are accepted at El Pollo Loco Tucson?
El Pollo Loco accepts American Express, Discover, and Visa cards.
Does El Pollo Loco offer drive-through and free Wi-Fi services?
Yes, El Pollo Loco has a drive-through service and provides free Wi-Fi for customers.
How can I contact El Pollo Loco Tucson via phone or email?
You can call El Pollo Loco at +1 520-572-0010 or email at epl3960@eplfranchisee.com.
What type of cuisine does El Pollo Loco serve?
El Pollo Loco serves authentic Mexican food specializing in fire-grilled chicken and handmade guacamole, salsas, and dressings.
Is there a Burger King near El Pollo Loco for alternate fast food options?
Yes, Burger King is located nearby El Pollo Loco if you're looking for different fast food options in the area.
What other fast food restaurants are close to El Pollo Loco?
Nearby fast food options include MOD Pizza, Taco Bell, Subway, Carl's Jr., and eegee's, providing a variety of food choices close to El Pollo Loco.
Are there any nearby services like car rentals or pharmacies near El Pollo Loco?
Yes, Hertz Car Rental locations and CVS Pharmacy are close to El Pollo Loco, making it convenient for customers needing travel or medical supplies.