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El Güero Canelo Restaurant

4.2
(3168 reviews)

Business Details

5201 S 12th Ave, Tucson, AZ
85706, United States
(520) 295-9005
https://elguerocanelo.com/elguerocanelo1

About

Mexican Restaurant

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

El Güero Canelo Restaurant
5201 S 12th Ave, Tucson, AZ
85706, United States

Hours

Reviews

4.2
3,168 reviews
5 stars
1,938
4 stars
606
3 stars
265
2 stars
132
1 star
227

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food, especially the Sonoran hot dogs and carne asada, but some noted inconsistencies in flavor and quality.

Service Issues

Multiple reviews highlighted poor service experiences, including slow service, incorrect orders, and rude staff.

Cleanliness

Several customers reported unsanitary conditions, particularly in the bathrooms, and expressed disappointment with the overall cleanliness of the establishment.

Convenience

The introduction of online ordering was appreciated for its convenience, though some customers experienced delays with their orders.
  • LC
    Lyle C
    2 days ago
    4.0
    Great place for a quick lunch. Not your typical place with chips and salsa served on the table and a huge menu but great salsa bar for your meal. The Carne Asada Burrito is awesome. The roasted jalapeños and onions are great with your meal. A favorite with the locals so you know it is good.
  • GM
    Georgina Michel
    Feb 19, 2026
    3.0
    We used to love this place when we lived here, so while visiting Arizona we made a special trip from Phoenix specifically for a Sonoran hot dog. Unfortunately, the experience did not live up to our past visits. I placed the order through the mobile app and was given a ready time, but when I went inside, the staff initially could not find my order and seemed unaware of it. After locating it, the food was clearly rushed. When we opened the order, my daughter’s hot dog was incorrect. It was missing the cheese we requested and included tomatoes that were not supposed to be on it. My hot dog had the advertised toppings, but the avocado was very poorly prepared and there was even a piece of peel left in the box. Neither of the sandwich buns were toasted as requested. After going out of our way to come here, this was very disappointing. I hope this was just an off day, but the ordering and quality issues were frustrating.
  • MM
    Manuel Montano
    Feb 14, 2026
    2.0
    Supposedly their hot dogs are famous, so I decided to try it, especially since they’ve gotten rave reviews from other family members, but my experience with the food was quite disappointing. The hotdog that I ordered tasted like a package out of an Oscar Meyer wiener pack. The bread was soggy and tasted like out of a supermarket bag. Great customer service very friendly and quick, but I was disappointed with the food.
  • A
    -
    Feb 1, 2026
    2.0
    the food is great but the service and attention to the food is so bad i just went and i asked for salchipapas which usually have mayo, ketchup, and mustard and i specified no mustard twice and was given ONLY mustard no ketchup or mayo and it was so tightly wrapped i couldn’t check it until i got home what a waste of a trip and the burritos always have too much tortilla before you take a bite of the actual meat
  • RN
    Reyna Navarro
    Jan 30, 2026
    1.0
    Took the family out, food was ok. But there was a gentle men who was asking for food, yes he looked homeless, but in my house we say "donde come uno comen todos" so I approach him and asked what he wanted. I ordered his food, and I felt like the girl taking the order was rude when he asked simple questions about the food and what kind of drinks they had. He asked for a Mexican coke and chips and salsa. I paid and went on to sit with my family, I seen him waiting and the ppl arguing with him, so I approach and asked what was the problem he said they refused to give him the beverage. Demanded a receipt, I explained i paid and he said to show him proof. Okay well in my pocket I had the receipt to my families dinner and I had left his at the table. Im just discussed by the poor treatment to this man. And Im glad I asked for a receipt for both transactions. Or they would of kept refusing to serve this gentlemen.

Frequently Asked Questions About El Güero Canelo Restaurant

What are the regular opening hours of El Güero Canelo Restaurant?

El Güero Canelo Restaurant is open from 11:00 AM to 10:00 PM Monday through Wednesday, and Sunday; from 11:00 AM to 11:00 PM on Friday and Saturday; the restaurant is closed on Thursdays.

Does El Güero Canelo Restaurant offer delivery and pickup services?

Yes, the restaurant offers both in-store pickup and delivery services.

Brand Certified Facts from El Güero Canelo Restaurant

El Güero Canelo Restaurant partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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