Einstein Bros. Bagels

4.1
583 reviews
Smoky brisket and melty cheddar breakfast sandwich layered with egg and chipotle cream on a toasted jalapeño-cheddar bagel—fresh, bold, and crave-worthy

About

Bagel ShopBakeryBreakfast RestaurantCoffee ShopCafeEinstein Bros. Bagels
Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Einstein Bros. Bagels
2912 W Ina Rd, Tucson, AZ
85741, United States

Hours

Reviews

4.1
583 reviews
5 stars
330
4 stars
119
3 stars
50
2 stars
29
1 star
55

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, especially in the drive-thru, with long wait times and incorrect orders.

Food Quality

The bagels and food received positive feedback for being fresh and delicious, although there were some complaints about specific items being dry or not prepared as requested.

Staff Attitude

While many reviews praised friendly staff, there were notable instances of rude or dismissive behavior from certain employees.

Cleanliness and Atmosphere

The cleanliness of the location received mixed reviews, with some customers noting a need for improvements in the dining area.
  • AC
    A Customer
    Jan 5, 2026
    1.0
    The middle aged Hispanic guy with black hair (not sure if it was the manager or not) was rather rude to my mom that had Alzheimer’s. He was being really impatient with her and it really pissed me off. Will not be returning. Do better. If you can’t be patient with elderly people go work somewhere else. You have no reason to be pompous.
  • RR
    Ren
    Jan 3, 2026
    5.0
    I ordered three bagels for Work yesterday and they were very delicious. I had the chocolate one and it was very excellent for a second time ordering from them. I would order definitely over and over again.
  • JS
    Joseph Schifilliti
    Jan 1, 2026
    3.0
    All the employees were kind of subdued. I guess what happens that close to the end of the workday on New Year's Day.
  • MO
    Mark O.
    Dec 26, 2025
    1.0
    Unfortunately, the worst Einsteins in town skip it and go to the one on Oracle consistently slow, consistently gets orders wrong, consistently is not open until the posted closing times.
  • JS
    Jessica Shaft
    Dec 11, 2025
    2.0
    I've never been to an Einstein Bagels before, but I noticed the store on my way to work, I figured it would be nice to pick up some bagels for myself and my coworkers, So I popped in to pick some up. I browsed the menu for a bit and then when I was ready to order I asked the Lady closest to the front counter "Where do I place an order?" (Theres registers on both ends of the counter so I wasn't sure where to order) She looked at me like I was dumb before responding with a "ya". I told her I would like to get the Half Dozen & Shmear bagel pack, and I asked her if they need to all be the same or can I choose a variety? and again, it seemed like my question caught her off guard? I informed her that I've never been to an Einstein Bagels and didn't know the process, but her demeanor was as though my questions were dumb and that I was inconveniencing her. We figured out which 6 bagels I wanted, and I also asked for a cold brew coffee. I moved down to the registers on the other end of the counter to pay for my items and luckily, I noticed the cooler of shmears and grabbed one since she never informed me of the shmear options or where they were. Which I found odd since I had let her know I wanted the bagel & shmear combo pack & informed her that I was a new customer.... I paid for my Items and did not receive a receipt so I'm not sure if I was charged correctly either. Overall, the food is good, the store was clean, but the Service felt belittling. Not sure if I will be returning.

Frequently Asked Questions About Einstein Bros. Bagels

What are the regular opening hours of Einstein Bros. Bagels at 2912 W Ina Rd, Tucson?

Einstein Bros. Bagels is open Monday through Friday from 5:00 AM to 2:00 PM, and on weekends from 6:00 AM to 2:00 PM.

Is Einstein Bros. Bagels open on Christmas Day?

No, Einstein Bros. Bagels is closed on Christmas Day each year.