Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Many customers reported long wait times, often exceeding 20 minutes, particularly in drive-thru lines.
Customer Service
While some reviews praised the friendly and helpful staff, others noted instances of rudeness and poor service.
Order Accuracy
Several customers experienced issues with incorrect orders, particularly with drink sizes and specifications.
Product Quality
The quality of drinks received mixed reviews, with some customers enjoying their beverages while others reported dissatisfaction.
JG
James Grant
1 day ago
5.0
Great service and delicious coffee as always
SS
Steverino
Dec 29, 2025
2.0
These kids need to learn how to make a cup of coffee.
LR
LAND ROAMERS
Dec 28, 2025
1.0
We come here a lot. Yea it’s always busy. Always. But today was the last time. The line was doubled to the end. Only 1 person at walk up window. Did a walk up simple golden eagle order and apparently I got placed at the very end of the drive through line, waited more than 20 minutes. Plenty of workers…but walk ups should be slotted in before the end of the drive through line. Pretty frustrating and not the first time.
Edit: after 20 minutes went up to get a refund…and the guy tells the girl my drink was sitting on the counter. Just sitting there no one gave it to me. The people behind me were pretty frustrated too.
IB
Ian Barker
Dec 14, 2025
1.0
The “Holly Jolly Hype” was not real at Dutch bros. Ordered ahead of time.. proceeded to wait 32 minutes after checking in coffee STILL isn’t ready.
Second time this location has had me waiting 25+ minutes.. if you value your time don’t go here.
PB
Pam Bojangles
Dec 13, 2025
4.0
I got a plain latte 4 days in the past week from Dutch Bros. The first 2 were perfect 20oz 4 shot lattes that I got from the walk-up window. Then I made a mistake on latte #3 by using the drove thru. I pulled out onto the highway and at the first traffic light came the first sip. It was a highly sugared nut flavored latte 20oz which I did not order. The line was long by then so I wasted $7 and my time then had to go to another coffee shop to get my morning brew. On latte #4 I reverted back to the walk up window. When my order came out was a 16oz latte so I over paid since I ordered and paid for the 20oz size. I should not have paid cash because I had no receipt and the employee was very nice but said I ordered the 16oz and there was nothing she could do unless I wanted to buy another, uh no thanks. So she entered the size wrong and I paid for it thinking I was paying for what I was getting. Dutch Bros makes a good coffee latte but my order was wrong half the time so I reverted back to Starbucks the rest of the week (and didn't experience any order mistakes there).
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours of Dutch Bros Coffee at 5690 W Cortaro Farms Rd in Tucson?
Dutch Bros Coffee at 5690 W Cortaro Farms Rd is open Monday through Thursday and Sunday from 5:00 AM to 10:00 PM, and Friday and Saturday from 5:00 AM to 11:00 PM.
Does Dutch Bros Coffee offer delivery or curbside pickup?
Dutch Bros Coffee offers curbside pickup but does not offer delivery services.
How can I place an order in advance at Dutch Bros Coffee?
You can order ahead by downloading the Dutch Bros app available on iOS and Android, or by using the order link provided online to customize and place your drink order.
What types of drinks and flavors does Dutch Bros Coffee offer?
Dutch Bros Coffee offers a variety of drinks including killer coffees, espresso drinks, smoothies, shakes, and teas with flavors such as white chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, peppermint (seasonal), coconut, raspberry, peach, strawberry, and many more.
Does Dutch Bros Coffee offer any sugar-free or caffeine-free drink options?
Yes, Dutch Bros offers sugar-free flavors like white chocolate, chocolate, caramel, and more. They also offer caffeine-free options including decaf espresso drinks, Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades.
What payment methods are accepted at Dutch Bros Coffee?
Dutch Bros Coffee accepts cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal.
Is there a birthday reward or free drink at Dutch Bros Coffee?
Yes, you can receive a free drink on your birthday by downloading the Dutch Bros app, where the birthday reward is part of their loyalty program.
What nearby places can I visit before or after getting coffee at Dutch Bros Coffee on W Cortaro Farms Rd?
Nearby places include Great Clips for a haircut, Newton Pho for Vietnamese cuisine, and IHOP for breakfast or brunch. You might also enjoy visiting Starbucks for an alternative coffee shop experience nearby.
Are there any fast food restaurants near Dutch Bros Coffee at 5690 W Cortaro Farms Rd?
Yes, nearby fast food options include Arby’s and Wendy’s, which are great places to grab a quick meal before or after visiting Dutch Bros Coffee.
Can I find other coffee shops close to Dutch Bros Coffee in Tucson?
Yes, Starbucks and the Circle K convenience store, which also serves coffee, are nearby options if you're looking for a different coffee experience.