Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Customer experiences with service are mixed; while some praise the friendly and helpful staff, others report issues with order accuracy and long wait times.
Drink Quality
Many customers enjoy the variety and taste of the drinks, though there are complaints about inconsistency and incorrect orders.
Atmosphere
The location is generally described as welcoming and vibrant, with a friendly atmosphere, although some customers noted cleanliness issues.
Speed of Service
Customers frequently mention long wait times, especially in the drive-thru, which detracts from their overall experience.
AS
Angela Servellon
5 days ago
5.0
Big shout-out to the two girls outside taking orders to help speed up the line in the RAIN! They stayed friendly and positive the entire time without complaining. Thank you both for your hard work—I truly appreciate you! 💕☕️🙌🏼
CG
Calvin Grant
Jan 4, 2026
5.0
Yanny is amazing. Amazing service and always in a great mood and professional. Grab a drink and say hi to her and the crew.
😎
MT
Mabel Hernandez Taylor
Jan 1, 2026
2.0
Drinks are good but this location is srry understaffed. Drive thru takes forever and although I placed my order through the app people that walked up the window after me got their drinks first!
HF
Hector Flores
Dec 30, 2025
5.0
Bebidas Exquisitas y Variadas, el Servicio es muy Original y Agradable con los Jóvenes que te Atienden
BW
Brittney White
Dec 20, 2025
3.0
The drinks were good the lady that took our order was amazing but the staff inside didnt seem very personable and they forgot a few ingredients in my drink like the white chocolate drizzle on the cup, the glitter glaze, and the extra peppermint i asked for. I was kind of disappointed in the lack of attention to the order as I have never had an issue with a Dutch bros getting my order wrong before. I get they were busy but you should still at least make sure the orders are right since we paid for the extra ingredients
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours for the Dutch Bros Coffee at 1971 Valencia Rd, Tucson?
The location is open daily from 5:00 AM to 11:00 PM.
Does Dutch Bros Coffee offer any sugar-free flavor options?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Can I customize my drink at Dutch Bros Coffee?
Yes, Broistas are happy to customize any drink to your preference.
Does Dutch Bros Coffee have a mobile app for ordering?
Yes, you can order ahead using the Dutch Bros app available on iOS and Android.
What forms of payment are accepted at Dutch Bros Coffee?
They accept cash, major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal.
Are there caffeine-free drink options at Dutch Bros Coffee?
Yes, caffeine-free options include Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, Lemonades, and espresso drinks made with decaf espresso.
Is there a drive-thru available at Dutch Bros Coffee on Valencia Rd?
Yes, this location has a drive-thru for convenient service.
What nearby places can I visit before or after stopping at Dutch Bros Coffee?
You can visit nearby places like Starbucks for additional coffee options, IHOP for breakfast and brunch, or Raising Cane's Chicken Fingers for fast food.
How can nearby health facilities be useful for Dutch Bros Coffee customers?
Facilities such as NextCare Urgent Care Tucson and FastMed Urgent Care are nearby for urgent health needs, providing convenience for customers in the area.
Are there any nearby automotive services near Dutch Bros Coffee?
Yes, there are several including Octopus Car Wash, Blue Whale Car Wash, and Big O Tires for car washes and tire services.