Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
955 reviews
5 stars
791
4 stars
80
3 stars
42
2 stars13
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, with specific mentions of employees like Katrina and Anisa for their exceptional service.
Drink Quality
Overall, customers enjoyed the drinks, highlighting their delicious flavors, though some noted inconsistencies in drink preparation.
Wait Times
Several reviews mentioned long wait times, especially in the drive-thru, with some customers expressing frustration over delays.
Atmosphere
The location is described as upbeat and welcoming, with a lively atmosphere created by the staff's energy.
Management Issues
Some customers reported negative experiences with management, citing unprofessional behavior and poor handling of order mistakes.
- MWMadeline WatkinsNov 15, 20251.0I came to this location and weirdly I was never helped two cars arrived after me and the two girls outside helped them and didn’t pay attention to me at all.
- LMLesly esquer molinaOct 30, 20255.0I came to this dutch bros for a remake.Since another location didn't make the caramel brulee chai latte taste like chai, and this girl took her time and went above and beyond.And I don't know why I forgot her name, but she was so friendly and made such a delicious drink and so far.This is my favorite dutch bros location.The first one i've been to and my favorite till now.
- ITIsaac TiradoOct 30, 20255.0First time I've ever been here and the worker at the window Anisa was very helpful and over the top friendly and professional. Definitely was a good experience and will definitely be back thanks to her Customer service thank you again
- LGLinda GalazOct 2, 20251.0Everytime I come to this dutch bro they are always rude and always messing up my order worst dutch bro ever why do u have worker that don't know whow to do they job right
- CMCindy MontrySep 4, 20255.0This is hands down the best coffee chain ever. I have been to several all around Tucson over the last five years snd never had a single complaint. I have only ever had to hand back an incorrect order and that was because they forgot to put cream in it. I especially love that you don't have to order from a speaker which is so impersonal. There are crew members outside waiting to take your order and I've never once encountered any who were not kind and professional. The one on Ajo and Kinney is the best. The manager and crew go beyond themselves to give great service.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours for the Dutch Bros Coffee at 1971 Valencia Rd, Tucson?
The location is open daily from 5:00 AM to 11:00 PM.
Does Dutch Bros Coffee offer any sugar-free flavor options?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Can I customize my drink at Dutch Bros Coffee?
Yes, Broistas are happy to customize any drink to your preference.
Does Dutch Bros Coffee have a mobile app for ordering?
Yes, you can order ahead using the Dutch Bros app available on iOS and Android.
What forms of payment are accepted at Dutch Bros Coffee?
They accept cash, major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal.
Are there caffeine-free drink options at Dutch Bros Coffee?
Yes, caffeine-free options include Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, Lemonades, and espresso drinks made with decaf espresso.
Is there a drive-thru available at Dutch Bros Coffee on Valencia Rd?
Yes, this location has a drive-thru for convenient service.
What nearby places can I visit before or after stopping at Dutch Bros Coffee?
You can visit nearby places like Starbucks for additional coffee options, IHOP for breakfast and brunch, or Raising Cane's Chicken Fingers for fast food.
How can nearby health facilities be useful for Dutch Bros Coffee customers?
Facilities such as NextCare Urgent Care Tucson and FastMed Urgent Care are nearby for urgent health needs, providing convenience for customers in the area.
Are there any nearby automotive services near Dutch Bros Coffee?
Yes, there are several including Octopus Car Wash, Blue Whale Car Wash, and Big O Tires for car washes and tire services.