Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Customer experiences with service quality are mixed, with some praising friendly staff and quick service, while others report rude interactions and slow service.
Order Accuracy
There are frequent complaints about incorrect orders and issues with drink preparation, leading to customer frustration.
Efficiency
Many customers note that the drive-thru system can be slow, especially during peak hours, with some expressing dissatisfaction with long wait times.
Staff Friendliness
While some reviews highlight the friendly and engaging nature of the staff, others mention a decline in service quality and attitude.
Product Quality
The coffee and drink quality receive positive remarks, with many customers enjoying the flavors and variety offered.
JC
Joseph Carranza
2 days ago
2.0
Employees were rushing me and had no respect and even ignored one of my questions, not really feeling the customer here
LL
Langi
2 days ago
4.0
Would give 5 stars if this location had a place to sit outside. It's beautiful weather great coffee and NO WHERE to sit and enjoy it.
ST
Sss T
Nov 10, 2025
5.0
Always dependably caffeine fix, Dutch at this location was laid-back but helpful. It's a bit tucked away, which means you might pass it on the first attempt BUT it also means that the lines (at least at night) aren't wrapped around the building. Thanks!
DM
Donya Maloumi
Nov 9, 2025
1.0
I love Dutch bros specially this location that is closer to me but unfortunately I’m not happy with the customer service. I got a wrong order, i understand its busy but when i asked the girl if she can re make it cause it was so bitter she said “well you ordered it that way”. And she made me pay for it again. Not happy at all cause the second one was the bad as the first one.
WM
Wendy Moreno
Nov 6, 2025
1.0
I went this morning and was 28 minutes in drive-thru line, I wasn’t expecting to wait that long, and I noticed that the in person line was moving faster I decided to get out of line and go to the walk up window as I had already paid for my drinks and was at that point running late to work. When I walked up and asked for the drinks, I explained that the girl had told me to go behind a green car but that two cars cut to go in front of that green car, I assumed everyone was impatient to get out of that line which made us wait even longer. She then goes to tell some guy with a white hat and pony tail, which with a snarky attitude says “and she thinks bc she gets off ima make them any faster” (actually yes I did think that, because if you were going in order like you said I would have been gone before the two cars cut us off, my fault). Then they started to hand out drinks to people who were after me in the window and cars and it honestly felt like he did it out of pettiness cus they were smiling and looking at me, so I was waiting for drinks 30+ minutes. I tried to be patient but after they had multiple people come, ask me if I got out of the drive-through line and gave me snarky attitudes. That’s where I lost my patience. I understand being busy and being short staffed, but there’s better ways to respond. Specially when I wasn’t being rude, and the fact that you hand out drinks to people who ordered after me not only in the drive-through line, but the walk up window confirmed to me that they took longer on my drinks on purpose and that’s not OK. My fault for losing patience but to be in the drive-through line for 28 minutes is Pretty frustrating.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the business hours for Dutch Bros Coffee at 4565 N Oracle Rd, Tucson?
Dutch Bros Coffee at 4565 N Oracle Rd is open Monday through Thursday and Sunday from 5:00 AM to 10:00 PM, and on Friday and Saturday from 5:00 AM to 11:00 PM.
Does Dutch Bros Coffee offer sugar-free flavor options?
Yes, Dutch Bros offers sugar-free flavors including white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Can I get caffeine-free drinks at Dutch Bros Coffee?
Yes, you can order caffeine-free options like decaffeinated espresso drinks, Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades.
What forms of payment does Dutch Bros Coffee accept?
Dutch Bros accepts cash, major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Some locations may accept personal checks; please check locally.
Do Dutch Bros Coffee locations have drive-throughs?
Yes, Dutch Bros Coffee locations have drive-through service to conveniently get your favorite drinks.
Does Dutch Bros Coffee deliver orders?
Dutch Bros Coffee itself does not offer delivery, but third-party services may provide delivery options. Swing by the location for the best experience and highest quality drinks.
Is there a location of Famous Dave's restaurant near Dutch Bros Coffee at 4565 N Oracle Rd?
Yes, Famous Dave's, an American restaurant, is located near Dutch Bros Coffee at 4565 N Oracle Rd, Tucson.
Are there other dining options near Dutch Bros Coffee at 4565 N Oracle Rd?
Yes, nearby dining options include Jason's Deli (sandwich shop), Kotu Korean BBQ, Chick-fil-A, Red Robin Gourmet Burgers, Pistacchio Gelato, McDonald's, and In-N-Out Burger.
What retail stores can I visit near Dutch Bros Coffee at this location?
Nearby retail stores include LensCrafters (optometrist), AT&T Store, Disney Store, SKECHERS Retail, APEX by Sunglass Hut, Verizon Wireless Premium Retailer, Big Lots, Motherhood Maternity, Payless ShoeSource, Aldo, David's Bridal, and Spirit Halloween Superstore.
How can I earn rewards points at Dutch Bros Coffee?
You earn 3 points for each dollar spent at Dutch Bros Coffee with no limit to how many points you can accumulate. You can also get points if you provide your phone number at purchase, even if you forget your phone.
Does Dutch Bros Coffee offer a free drink on a customer's birthday?
Yes, by downloading the Dutch Bros™ app, you receive a free drink reward on your birthday. If you don't have the app, let your broista know!