Dutch Bros Coffee

4.4
498 reviews

About

Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Dutch Bros Coffee
4565 N Oracle Rd, Tucson, AZ
85705, United States

Hours

Reviews

4.4
498 reviews
5 stars
380
4 stars
44
3 stars
9
2 stars
22
1 star
43

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff and quick service, while others report rude interactions and slow service.

Order Accuracy

There are frequent complaints about incorrect orders and issues with drink preparation, leading to customer frustration.

Efficiency

Many customers note that the drive-thru system can be slow, especially during peak hours, with some expressing dissatisfaction with long wait times.

Staff Friendliness

While some reviews highlight the friendly and engaging nature of the staff, others mention a decline in service quality and attitude.

Product Quality

The coffee and drink quality receive positive remarks, with many customers enjoying the flavors and variety offered.
  • JC
    Joseph Carranza
    2 days ago
    2.0
    Employees were rushing me and had no respect and even ignored one of my questions, not really feeling the customer here
  • LL
    Langi
    2 days ago
    4.0
    Would give 5 stars if this location had a place to sit outside. It's beautiful weather great coffee and NO WHERE to sit and enjoy it.
  • ST
    Sss T
    Nov 10, 2025
    5.0
    Always dependably caffeine fix, Dutch at this location was laid-back but helpful. It's a bit tucked away, which means you might pass it on the first attempt BUT it also means that the lines (at least at night) aren't wrapped around the building. Thanks!
  • DM
    Donya Maloumi
    Nov 9, 2025
    1.0
    I love Dutch bros specially this location that is closer to me but unfortunately I’m not happy with the customer service. I got a wrong order, i understand its busy but when i asked the girl if she can re make it cause it was so bitter she said “well you ordered it that way”. And she made me pay for it again. Not happy at all cause the second one was the bad as the first one.
  • WM
    Wendy Moreno
    Nov 6, 2025
    1.0
    I went this morning and was 28 minutes in drive-thru line, I wasn’t expecting to wait that long, and I noticed that the in person line was moving faster I decided to get out of line and go to the walk up window as I had already paid for my drinks and was at that point running late to work. When I walked up and asked for the drinks, I explained that the girl had told me to go behind a green car but that two cars cut to go in front of that green car, I assumed everyone was impatient to get out of that line which made us wait even longer. She then goes to tell some guy with a white hat and pony tail, which with a snarky attitude says “and she thinks bc she gets off ima make them any faster” (actually yes I did think that, because if you were going in order like you said I would have been gone before the two cars cut us off, my fault). Then they started to hand out drinks to people who were after me in the window and cars and it honestly felt like he did it out of pettiness cus they were smiling and looking at me, so I was waiting for drinks 30+ minutes. I tried to be patient but after they had multiple people come, ask me if I got out of the drive-through line and gave me snarky attitudes. That’s where I lost my patience. I understand being busy and being short staffed, but there’s better ways to respond. Specially when I wasn’t being rude, and the fact that you hand out drinks to people who ordered after me not only in the drive-through line, but the walk up window confirmed to me that they took longer on my drinks on purpose and that’s not OK. My fault for losing patience but to be in the drive-through line for 28 minutes is Pretty frustrating.

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!