Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Tucson, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
154 reviews
5 stars
72
4 stars
9
3 stars
7
2 stars
13
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for friendliness, while others are criticized for rudeness and unprofessional behavior.
Order Accuracy
Frequent complaints about incorrect orders and items missing from orders, leading to customer dissatisfaction.
Quality Consistency
Declining quality of food and drinks reported, with specific mentions of drinks lacking flavor and food not being fresh.
Speed of Service
Long wait times noted, especially during busy hours, with some customers expressing frustration over delays.
Cleanliness
Store cleanliness is generally appreciated, though some reviews mention issues with food freshness.
- JAJeremiah AndersonNov 8, 20251.0Ordered a hazelnut coffee with five pumps of hazelnut and milk and they completely forgot the hazelnut so I requested for more hazelnut and they just handed me a cup full of the syrup instead of making me a new one or modifying my existing drink they made me. I would rather not have to make and mix my own drinks when I go to a shop for a coffee as typically the barista do this for you that’s what you are paying for. Management really needs to look at who they hire for this location for their employees seem to not care. And the quality of the coffee at this location is steadily decreasing.
- VLVictor LinnNov 8, 20255.0They have the best coffee ☕️ I love it°°
- KSKhalid SheikhOct 20, 20251.0I usually stop by this Dunkin’ every now and then, but today’s visit wasn’t great. It felt like the two people at the register were just switching around and not really focused. They were rushing me while I was trying to order, which came off unprofessional. The only person who’s always nice and professional wasn’t the one taking orders at that moment. I waited hoping she’d take my order because she’s the only one who treats customers right
- DGDaniel GalvanOct 18, 20251.0They messed up the size I ordered from a medium to a large. When I asked them to change it, they just added ice to the cup and changed it. Not sure why they think this is okay or that I wouldn’t notice.
- KKKatelynOct 4, 20252.0Coffee quality decreasing at this location! We love Dunkin and go often, but this specific locations quality is dropping recently. Over the past month or so the quality of the drinks has been getting increasingly worse. I always order the same iced mocha latte, but the mocha flavor has been getting less and less noticeable over time. The last time I went my drink was super light colored and tasted like it didn’t even have any mocha in it. It’s disappointing because Dunkin used to always be consistent with their coffee. But now I feel like I’m wasting my money and left dissatisfied every time. I guess I will try a different location and see if it’s better somewhere else. The customer service is never very good at this location either. Workers always act like they’re annoyed to be helping you. One time, the drive thru girl said nothing to us as she handed us our drinks & was talking on her cell phone to someone else. Also, the hash browns are always super soggy and mushy which is gross. But this is a problem with all Dunkin locations.
Frequently Asked Questions About Dunkin'
What are the regular business hours for Dunkin' at 1993 East Ajo Way in Tucson, AZ?
Dunkin' in Tucson is open Monday through Saturday from 4:00 AM to 9:00 PM, and on Sundays from 5:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, Dunkin' at this location offers both delivery and curbside pickup services.
Can I order ahead using a mobile app for Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a fast grab and go experience.
What new holiday drinks are available at Dunkin' in Tucson?
Try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher during the holiday season.
What types of food and drinks can I expect at Dunkin'?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and over 50 varieties of donuts along with premium beverages.
Does this Dunkin' location have a drive-thru service?
Yes, this location features a drive-thru for convenient ordering and pickup.
Where is Dunkin' located in Tucson?
Dunkin' is located at 1993 East Ajo Way, Pima neighborhood, Tucson, AZ 85713.
Which nearby dining options can I visit before or after enjoying Dunkin'?
Nearby dining options include Baskin-Robbins for ice cream and smoothies, Twisted Indian restaurant, Salchichas Sonoran Hot Dogs at FastLane Chevron, In-N-Out Burger, El Pollo Loco, Raising Cane's Chicken Fingers, and Rudy's Country Store and Bar-B-Q.
Are there any health or wellness facilities near this Dunkin' location?
Yes, there are several physical therapy centers nearby, including Bodycentral Physical Therapy - Tucson and Ultimate Sports Asylum Physical Therapy.
What other convenience services are near Dunkin' that customers might find useful?
Nearby you can find gas stations like Chevron and Fast Lane, as well as a LibertyX Bitcoin ATM for financial services.