Dunkin'

4.2
698 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Tucson, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
10200 East Old Vail Rd, Tucson, AZ
85747, United States

Hours

Reviews

4.2
698 reviews
5 stars
423
4 stars
135
3 stars
68
2 stars
26
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise the friendly and efficient staff, others report rude behavior and poor service experiences.

Product Quality

Many customers express dissatisfaction with the quality and freshness of donuts and drinks, citing stale products and inconsistent preparation.

Cleanliness

Several reviews mention cleanliness issues, including dirty floors and worn furniture, which detracts from the overall experience.

Drive-Thru Experience

The drive-thru service is frequently criticized for being slow and prone to order mistakes, although some customers appreciate the effort of the staff during busy times.

Availability of Items

Customers often report limited availability of donuts and menu items, particularly during peak hours or construction periods.
  • AM
    A Maldonado
    Aug 9, 2025
    2.0
    Sad that people at the drive thru treat people so unkindly. I hope Stephanie learns to not be so mean to people in the future. Getting an order wrong is one thing but to roll your eyes and be rude is so unnecessary.
  • JK
    jon knott
    Aug 9, 2025
    1.0
    DONT GO DURING CONSTRUCTION NO DOUGHNUTS NO HOLES Guess America isn't running on dunkin during construction
  • EB
    Emma Butcher
    Jul 16, 2025
    1.0
    One of the worst locations I’ve been to. Bad customer service, and their donuts never have a decent amount of frosting or filling. You should pick any other Dunkin to stop at. I will not be returning
  • MS
    melissa suarez
    Jun 9, 2025
    5.0
    I’ve been coming to this specific DD for quite sometime. The staff are always very polite, friendly, & engaging. It’s a good team they have here. They always show some love to my pup when he tags along. Even when I’ve ordered inside. It’s clean & they are attentive. I find getting the doughnuts first thing in the morning is your best shot of fresh lol When they are busy you can tell they are doing their best. Keep it up guys! All the other DD locations in Tucson, I can tell the difference immediately in staff. They are rude & onto the next customer. I only come to this location lol

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Tucson, AZ?

Dunkin' in Tucson, AZ is open daily from 4:00 AM to 8:00 PM.

Does Dunkin' in Tucson offer delivery and pickup services?

Yes, Dunkin' offers delivery and curbside pickup services.