Dunkin'

Reviews

• JN

  J N

  4 days ago
  1.0
  You expect a location at the airport to be quick. Nope. First the kiosks are not intuitive, so the people in front of me needed the time to hunt through the options. On top of that, the people are slow and do not think. I watched my food sit on the counter. Three different employees picked it up and looked at it. When my name was finally called, it had been sitting for over 5 minutes. I asked why they didnt call me earlier and she responded that she didnt know if I needed coffee. Ridiculous place. If this was outside the airport, it would close.
• CC

  CyanShock

  Nov 5, 2025
  1.0
  No cashier unless you work at the airport. Everyone else is forced to use an automated kiosk and it has the audacity to default to adding a tip. For what? They should be tipping me for taking my own order. Food was fine, quality you'd expect from a place like dunkin.
• VH

  Valory Hodges

  Oct 14, 2025
  1.0
  They don’t take cash. Should be illegal to not accept food legal tender.. weird. Not the America I used to know
• MH

  Mike H

  Oct 12, 2025
  2.0
  Very difficult to order at kiosk only. Need to hire more humans to help customers. Staff was nice but self order system is time consuming and confusing. Kiosk showed out of items that were available such as coffee and breakfast items.
• GB

  Gunter de Boer

  Aug 15, 2025
  1.0
  Place is a ripoff. Almost $9.00 for a medium coffee and bagel. Plus they had the gall to ask for a tip on the self order kiosk! The attitudes of the people behind the counter range from rude to apathetic. And they don't do mobile ordering or use the Dunkin app so forget about earning points or redeeming points for product. You can't use cash, so they add a credit card surcharge as well, plus the nearly 9% tax. This is prime example of an owner who simply doesn't care about the customer or the customer experience.

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