Dunkin'

4.3
793 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Tucson, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9485 E Broadway Blvd, Tucson, AZ
85710, United States

Hours

Reviews

4.3
793 reviews
5 stars
493
4 stars
158
3 stars
58
2 stars
29
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Product Quality

Several reviews mentioned issues with food quality, including stale donuts, cold items, and incorrect orders.

Pricing

Customers expressed dissatisfaction with high prices for donuts and drinks, feeling they were not justified by the quality.

Positive Experiences

Despite negative feedback, some customers highlighted excellent service from specific staff members and enjoyed the coffee and donuts.

Cleanliness

The store was noted for being clean and well-maintained, contributing positively to some customer experiences.
  • MR
    molly robinson
    Nov 6, 2025
    5.0
    Great place to hang out and just chill
  • ID
    Idieh D
    Nov 3, 2025
    2.0
    Hashbrown order with meal only had 6 round hashbrowns in the bag. Not even half full. My queso hashbrowns had cold queso sauce on them and the cup they come in wasn't even half full!!! This was my first time back to Dunkin in years and I am now reminded why I've stayed away. 🙏
  • SF
    Samuel Fields
    Oct 25, 2025
    1.0
    These kids that work here need to pay more attention on what people are ordering. Multiple times have I had to repeat my order to them more than one time in a single drive thru order. Every time I order a god damn chocolate glazed donut they always give me a chocolate cake donut. Just pay attention!!!
  • WW
    William Wischhusen
    Oct 17, 2025
    1.0
    I've been to this location on Harrison several times, but today will be my last. 4 employees working, 3 of which noticed me waiting but absolutely did nothing to acknowledge the one person in line, but did their best to pretend they were too busy. 3 cars in drive-thru and all 4 employees acted unconvincingly busy. I've worked customer service for over 2 decades and this was absolutely pathetic customer service.. Too bad there isn't a negative star rating.
  • SS
    STIR
    Oct 17, 2025
    1.0
    service was very poor, we had to repeat our order 3 times. when we finally got to the window they got our drink wrong even after we repeated 3 times, and on top of all of that we got only 2 napkins and no receipt. 3.4/10

Frequently Asked Questions About Dunkin'

What are the operating hours of this Dunkin' location in Tucson, AZ?

This Dunkin' in Tucson operates daily from 4:00 AM to 8:00 PM for in-store service, with delivery available from 5:00 AM to 6:30 PM.

What types of meals does this Dunkin' serve?

Dunkin' serves breakfast, lunch, and brunch, offering a variety of coffee, espresso, breakfast sandwiches, donuts, and other baked goods.