Dunkin'

3.9
816 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Tucson, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1655 W. Valencia Rd, Tucson, AZ
85746, United States

Hours

Reviews

3.9
816 reviews
5 stars
417
4 stars
135
3 stars
103
2 stars
48
1 star
113

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Wait Times

Customers frequently mentioned long wait times at both the drive-thru and in-store, impacting their overall experience.

Food Quality

Several reviews highlighted inconsistent food quality, with complaints about burnt items and stale products.

Cleanliness and Atmosphere

While some customers appreciated the cleanliness and atmosphere, others noted issues with staff behavior affecting their comfort.
  • SM
    Stephanie Monreal
    Nov 15, 2025
    1.0
    They have very bad customer service. Don't go here.
  • DD
    DJ
    Nov 11, 2025
    5.0
    Got my online order perfectly correct and on-time through the drive-thru. Coffee and donuts were fab'.
  • JR
    Joe Reynolds
    Nov 10, 2025
    5.0
    Awesome staff very friendly
  • KB
    k b
    Nov 7, 2025
    1.0
    I’d call this place absolute hotdog water, but they’ve probably run out of that too. How do you rate a place that has nothing to offer? Management in this location is only partially able to convert oxygen into CO2, but they can’t do it unassisted. America used to run on Dunkin, if it was up to this place, America would run on empty.
  • AM
    Ana Mendoza
    Oct 14, 2025
    2.0
    Bacon is usually always burnt and even when you order ahead you will still wait a while for your order and 9 times out of 10 your order is missing an item but , they are the only non-grocery store donut place in town so Im stuck with them

Frequently Asked Questions About Dunkin'

What are the holiday special drinks available at Dunkin' in Tucson, AZ?

During the holiday season, you can try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.

What are the operating hours for Dunkin' at 1655 W. Valencia Rd, Tucson?

Dunkin' is open daily from 4:30 AM to 10:00 PM.