Dunkin'

3.9
821 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Tucson, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1655 W. Valencia Rd, Tucson, AZ
85746, United States

Hours

Reviews

3.9
821 reviews
5 stars
421
4 stars
136
3 stars
101
2 stars
48
1 star
115

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with multiple instances of poor service and attitude.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to frustration among customers.

Food Quality

Mixed reviews on food quality, with some items described as stale or poorly prepared, while others received praise.

Wait Times

Long wait times reported at both drive-thru and in-store, causing dissatisfaction among customers.

Positive Staff Experiences

A few customers highlighted friendly and helpful staff members, indicating that service quality can vary.
  • BV
    Batjedi Vader
    5 days ago
    5.0
    Another wonderful Dunkin. Donuts were great as usual. Staff was friendly and fast.
  • AS
    Alizette Soto
    Dec 22, 2025
    1.0
    This location is trash. The customer service is trash, they never get your order right and when you bring it to their attention they give an attitude like it’s your fault that they messed up. This has happened multiple times at this location and I go to this one because it is the closest one.
  • AM
    Ana Maria Medina
    Dec 16, 2025
    5.0
    They always have munchkins!!
  • KM
    Karen Martinez
    Dec 6, 2025
    1.0
    Horrible coffee stay away. Asked for a replacement to get two more cups that tasted the same. It was like drinking watered down creamer. Horrible. This dunkin does not offer their signature coffee taste that I was looking for.
  • KB
    k b
    Nov 7, 2025
    1.0
    I’d call this place absolute hotdog water, but they’ve probably run out of that too. How do you rate a place that has nothing to offer? Management in this location is only partially able to convert oxygen into CO2, but they can’t do it unassisted. America used to run on Dunkin, if it was up to this place, America would run on empty.

Frequently Asked Questions About Dunkin'

What are the holiday special drinks available at Dunkin' in Tucson, AZ?

During the holiday season, you can try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.

What are the operating hours for Dunkin' at 1655 W. Valencia Rd, Tucson?

Dunkin' is open daily from 4:30 AM to 10:00 PM.