Many customers reported poor food quality, with complaints about soggy, bland, and undercooked dishes, leading to dissatisfaction and even food poisoning.
Service
While some reviews praised the friendly and prompt service, others highlighted issues with slow service and lack of attention from staff.
Value for Money
Several customers felt that the prices were too high for the quality of food received, with many stating they would not return due to the poor value.
Portion Sizes
Some reviews noted that portion sizes were generous, which was appreciated by customers, although this was inconsistent with overall food quality.
CV
Carlos A Del Valle
Jul 2, 2023
5.0
We really enjoyed our meals, excellent service and very tasty food.
JB
JeanMarie Bianchi
Sep 8, 2022
2.0
Lunch specials, soup was delicious, but the sesame chicken was both extremely overcooked and some pieces completely soggy. I had to spit most of it out. The fried rice was off too.
DT
Daniel Tuggle
Jan 10, 2019
3.0
3 stars because they were open on Christmas. Service sub par. Food was warm at best but mostly cool to the touch and was not very good at all. The only thing that was hot was the store bought egg rolls that were the highlight of the meal. Good news is my family did not get sick. Not going to return.
JJ
Jack10Boom
Sep 2, 2016
1.0
I'd didn't get a chance to eat lunch at noon, so I went to this place at 3:00 for a late lunch. The place was empty, not a single customer in site. The young man behind the cash register told me sit anywhere, but he didn't have to courtesy to get off the stool and hand me a menu. I sat down looking at the menu when the waitress offered me water. It took me a few minutes to decide what to order and I made my decision. I wanted something to read while I waited for the waitress to take my order. I got up and asked the young man for something to read. As I returned to my seat, I notice the waitress in the last seat stuffing her mouth with food. So she's to busy eating to take my order. I left never to return. I got one thing to same to the owner: Chinese food is the same no matter what restaurant you go to. Really, how many ways are there to make Kung Pao Chicken, Lo Mein noodles, etc. What sets a restaurant above the rest is the service. This place has absolutely none.
DL
Daniel LaPonsie
Mar 19, 2013
5.0
RE: DELIVERY
My family and I love to have Chinese 2-3 a month. 2 months ago we ordered from Dragon's Palace and have never had any delivery that was this good....The food is fresh and really good! I love being able to order online and having my order delivered...So convenient. And communication is awesome....I am always going to use them, and no one else...The food is SOOOO Good!!!
Dragon's Palace is open Monday to Friday from 11:00 AM to 9:00 PM, Saturday from 12:00 PM to 9:30 PM, and Sunday from 12:00 PM to 8:00 PM.
Does Dragon's Palace offer delivery services?
Yes, Dragon's Palace offers delivery services as well as in-store pickup options.
Can I pick up my order in-store at Dragon's Palace?
Yes, in-store pickup is available at Dragon's Palace for your convenience.
What is the address of Dragon's Palace?
Dragon's Palace is located at 8576 East Broadway Boulevard, Tucson, AZ 85710, USA.
Where can I find the menu and place an order online for Dragon's Palace?
You can view the menu and place your order online at https://dragons-palace.com/menu.
What types of cuisine does Dragon's Palace specialize in?
Dragon's Palace specializes in Chinese cuisine, including seafood, noodles, rice dishes, soups, and vegetarian options, serving as a family-friendly restaurant.
Is Dragon's Palace located near any grocery stores or markets?
Yes, Dragon's Palace is near the Walmart Neighborhood Market Tucson - E Broadway Blvd, making it easy to combine your shopping and dining trips.
Are there any entertainment options close to Dragon's Palace for after dining?
Yes, nearby you can enjoy bowling and games at Bowlero or Brunswick Zone Camino Seco Bowl after your meal at Dragon's Palace.
What are some nearby stores where I can shop for household or party supplies near Dragon's Palace?
Dollar Tree and Family Dollar are nearby options for discount shopping, including party supplies and household items, conveniently located close to Dragon's Palace.
What is the phone number to contact Dragon's Palace?
You can reach Dragon's Palace by calling +1 520-885-1668.