Dave & Buster's Tucson

Reviews

• CC

  Cecilia

  1 day ago
  1.0
  Food was expensive, and not only did it take forever to come out it was undercooked. The workers had a hard time answering any questions we asked and seemed completely dismissive. The tables were dirty and there was random cups on some of the game machines
• LG

  Lizzi Garcia

  3 days ago
  1.0
  Let me start this review off by saying this place is poorly run...both the restaurant and the arcade. We recently had dinner here for an adult birthday celebration and were told the section of "floor" that was big enough to fit our party was closed. How can you advertise that you have a restaurant but then close the dining floor at dinner time. We arrived at 6pm. We were told the only seating available were the booths near the bar, our party was around 20 people. Our birthday boy said he had tried to make a reservation but was told to just show up. The manager eventually arrived and opened the closed area for us and gave us one server. This server-Emely, I believe was the spelling on her tag- was extremely rude smacking her gum, rolling her eyes and a lack of customer service. Granted she should have had help but that is not an excuse for poor customer service. The first round of orders she took, took over an hour to arrive. When the rest of the party showed up their food came right out. All food was out about 8pm. Mine, unfortunately didn't come out in either round. I ordered the 10 for $10. I sat there for over 2 hours without my food no refills and no apology. When we finally got her attention to tell her my food never came she acted as if I was wrong and sighed. I was so hungry I began to feel sick. I have never waited 2+ hours for 10 wings. We saw her nonchalantly walking around like I never reminded her my food was still missing. A different server brought out my order. We had to wave down someone else to get refills OF JUST WATER. The manager never came to check on us and being a bigger party he should have. I saw him later sitting with some other people over near the bar. When it was time to pay the bill she completely skipped over my husband and I proceeding to hand out bills. It took her about another 10-15 min to hand us our check. We have two small children and they were up past their bed time. We considered just leaving because this whole interaction had taken such a long time, at no fault of our own. I understand including gratuity for a large labe makes sense for the restaurant but it's really unfair when the checks are split up and the service sucks, it's really upsetting. Now we have to give this girl a service tip for AWFUL SERVICE!? The arcade was a dirty mess. There were alcoholic drinks left on the little side tables where any child could just grab it and balls for games rolling round waiting to be stepped on. There was broken glass in one of the games that wasn't blocked off or cleaned up. Thankfully a customer warned me right before my 3 year old stepped on it on the way to the bathroom. This really isn't a place for children even if appears to be; and there are so many kids! My family definitely won't be coming here for food and games.
• NB

  Nicholas Berardino

  Jan 2, 2026
  5.0
  Good Dave and Busters location! Staff was friendly and helpful and food was good and quick.
• MS

  Mason Seibel

  Jan 2, 2026
  4.0
  A lot of the machines were broken, but otherwise a ton of fun and not super crowded. Definately one of the better Dave n busters I've been to.
• LG

  Leticia Guzman

  Jan 1, 2026
  1.0
  I’m not giving no stars because it was a horrible experience especially the manager no wonder it was empty. Overpriced drinks wow!!!!!

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