Dairy Queen (Treat)

4.0
519 reviews
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Business Details

1760 W Speedway Blvd, Tucson, AZ
85745-2218, United States
(520) 623-7862
https://www.dairyqueen.com/
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About

Ice Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen (Treat)
1760 W Speedway Blvd, Tucson, AZ
85745-2218, United States

Hours

Reviews

4.0
519 reviews
5 stars
293
4 stars
100
3 stars
38
2 stars
16
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to dissatisfaction.

Product Quality

Several reviews mentioned inconsistent food quality, with complaints about improperly made ice cream treats.

Operational Issues

Customers noted frequent early closures and long wait times, impacting their overall experience.

Positive Experiences

Despite the negative feedback, some customers praised the fast service and friendly staff at certain times.
  • JP
    Jonathan Pfeiffer
    Nov 13, 2025
    2.0
    Got small chocolate strawberry blizzard and small eggnog shake and dr pepper. Blizzard and shake taste fine, dr pepper tastes like soap. When trying to call the store to voice my concern about this, an association picked up and hung the phone up on me. I did not get a receipt, otherwise I would call customer service. Very friendly staff and prompt service though Honest to God, if I get one of these "dq fan relations team" auto generated responses about how you hope I'll come back soon I will switch to thrifty ice cream. Give us consumers real solutions. This location is bad. Management needs to do something. Maybe management is the problem! I don't care! Switching back to the ajo location for now. 3.89+ tax down the drain.
  • JR
    Jools Robles
    Nov 13, 2025
    1.0
    Every time we go after 9 pm before supposed closing time at 10, we are told they already closed. Super unprofessional.
  • VV
    Vanessa
    Oct 27, 2025
    2.0
    I used to love this location since I live right down the street, but the last few times I’ve gone to get ice cream they forgot to put bananas in my banana split or did not make the blizzard right. So I’d suggest you going to another location.
  • BB
    Ben Bender
    Oct 16, 2025
    1.0
    They don't even know how to make a peanut buster parfait, 3 layers of chocolate and peanuts. Mine was made with only 2. The sundaes are made to reduce how much topping they give you, whoever taught these people how to be of service failed miserably. Ridiculous, crappy, poorly made, bad attitude service, do not go there. Go to any other DQ. This one is terrible!!!
  • MM
    Matthew M
    Sep 29, 2025
    1.0
    Everyone who works here is so incredibly unhappy that I no longer take my 3 year old son here. Tonight I came in and he was so excited to have our ice cream night, but the window casier was so rude, it completely ruined the experience. Im never coming here again. After over 10 years coming to this location.
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Frequently Asked Questions About Dairy Queen (Treat)

What types of frozen treats does Dairy Queen (Treat) in Tucson offer?

Dairy Queen (Treat) offers soft-serve ice cream, signature shakes, Blizzard® Treats, frozen novelties, and DQCakes® ice cream cakes.

What are the operating hours of Dairy Queen (Treat) on weekdays?

From Monday to Thursday, Dairy Queen (Treat) is open from 11:00 AM to 9:30 PM, and on Friday from 11:00 AM to 10:00 PM.