Dairy Queen (Treat)

4.4
498 reviews

About

Ice Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen (Treat)
4146 W Ina Rd, Tucson, AZ
85741-2203, United States

Hours

Reviews

4.4
498 reviews
5 stars
326
4 stars
105
3 stars
28
2 stars
12
1 star
27

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed; while some praised friendly and helpful staff, others reported rudeness and poor customer service.

Product Consistency

There are frequent complaints about incorrect orders and inconsistent quality of ice cream, with some customers receiving melted products.

Limited Menu

Many customers expressed frustration over the limited menu options, noting that the location primarily serves desserts without food.

Cleanliness and Atmosphere

The location is generally described as clean, but some customers felt uncomfortable due to the demeanor of certain staff members.

Pricing Concerns

Several reviews mentioned rising prices and dissatisfaction with value, particularly regarding portion sizes and additional charges.
  • JW
    Jonathan Whitaker
    Dec 22, 2025
    4.0
    Good service, and helpful employees. Irritated that they only serve desserts though...
  • PS
    Planet Smoothie
    Sep 27, 2025
    5.0
    Excellent service
  • SM
    Sabrina Marie
    Sep 26, 2025
    1.0
    I ordered a royal blizzard I only anted chocolate ice cream with the sauce or fudge in the middle I got that with a bunch of brownie and chocolate chunks of something gross enough to have me immediately bring it right back plus it was over 7$ so I asked for it to be fixed and they reluctantly agreed but they handed me a cup of chocolate ice cream with a sliver of sauce
  • KT
    Kenneth Thompson
    Mar 11, 2019
    5.0
    Yum!