Customer Service
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and lack of attention to customers.
Product Quality
Several customers expressed dissatisfaction with the quality and portion sizes of ice cream products, noting issues like melted items and incorrect sizes.
Management Issues
Feedback indicated a lack of effective management, with complaints about staff training and responsiveness to customer concerns.
Atmosphere
The location's atmosphere received mixed reviews, with some describing it as uninviting and others noting cleanliness issues.
Pricing Concerns
Customers frequently mentioned high prices and discrepancies between menu prices and what they were charged.