Customer Service
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and lack of attention to customers.
Product Quality
Customers expressed dissatisfaction with the quality and consistency of ice cream products, noting issues like melted items and incorrect sizes.
Location Issues
The location faced criticism for being closed during business hours, having a gated exterior, and an uninviting atmosphere.
Pricing Concerns
Several customers mentioned high prices and discrepancies between menu prices and what they were charged.