Customers frequently reported long wait times, particularly in the drive-thru, with some experiencing waits of over 30 minutes.
Staff Friendliness
While some reviews praised the friendly and helpful staff, others noted instances of rudeness and lack of customer service.
Order Accuracy
There were multiple complaints about incorrect orders and missing toppings, indicating inconsistency in order fulfillment.
Product Quality
Feedback on ice cream quality was mixed, with some customers enjoying their treats while others received melted or poorly mixed items.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the worker area, which affected customer experience.
CM
Cassondra Mrowiec
Dec 21, 2025
1.0
Ordered a blizzard with an extra topping, they charged for an extra topping but didn’t put it in. There was also pieces of paper mixed into the blizzard. I’m assuming they had a cup rip and pieces were stuck to the blizzard mixer.
JD
Jod D
Nov 27, 2025
4.0
Pineapple and Strawberry Blizzard. Yum! Try it!
OR
Oscar Rivera
Nov 17, 2025
5.0
Ice cream very good specially made by kris
TM
Timothy Miller
Nov 12, 2025
5.0
Kris is very entertaining.
MP
Marcus P
Oct 12, 2025
5.0
I love this particular DQ! I go out of my way to stop here before work to geta blizzard and a smile from the staff! They always draw a 😃 face on my cup with a sharpie. YES I notice it and yes I love it. Shows personable friendly service towards customers.