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Dairy Queen (Treat)

4.1
(593 reviews)

Business Details

2170 W River Rd, Tucson, AZ
85741-3889, United States
(520) 293-8198
https://www.dairyqueen.com/

About

Ice Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen (Treat)
2170 W River Rd, Tucson, AZ
85741-3889, United States

Hours

Reviews

4.1
593 reviews
5 stars
336
4 stars
131
3 stars
43
2 stars
26
1 star
57

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some experiencing friendly interactions while others faced rudeness and long wait times.

Product Consistency

There were complaints about the inconsistency of ice cream products, particularly with blizzards being poorly mixed or melted.

Cleanliness

Several reviews highlighted issues with cleanliness in the store, including dirty work areas and unsanitary conditions.

Pricing

Customers noted that prices are high, with some feeling that the value does not match the quality of the food.

Staff Training

Feedback indicated a need for better staff training, as many customers experienced issues with order accuracy and customer service.
  • EE
    Ericito
    5 days ago
    1.0
    Don't go here, I got soup when I asked for a blizzard, they dont deserve minimum wage they can't even make ice cream right
  • SK
    Sandy Kentz
    Feb 2, 2026
    5.0
    I take the grand kids after school sometimes. Usually busy but they have a couple people working at that time. Always yummy treat.
  • VR
    Val Ramirez
    Jan 31, 2026
    1.0
    Staff lacks hearing and comprehension skills made an easy difficult and inconvenient and too busy playing around.
  • SM
    Summer Minamyer
    Jan 24, 2026
    4.0
    Pretty good service... Nice and clean location.
  • CM
    Cassondra Mrowiec
    Dec 21, 2025
    1.0
    Ordered a blizzard with an extra topping, they charged for an extra topping but didn’t put it in. There was also pieces of paper mixed into the blizzard. I’m assuming they had a cup rip and pieces were stuck to the blizzard mixer.

Brand Certified Facts from Dairy Queen (Treat)

Dairy Queen (Treat) partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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