Feedback indicates a mix of excellent and poor customer service experiences, with some staff being friendly and helpful while others were reported as rude or unprofessional.
Order Accuracy
Many customers expressed frustration with incorrect orders and inconsistent portion sizes, leading to dissatisfaction.
Cleanliness
The establishment is generally noted for being clean and well-maintained, contributing positively to the customer experience.
Product Quality
While some customers enjoyed the ice cream and treats, others reported issues with melted items and lack of proper preparation.
Pricing Concerns
Several reviews mentioned that prices are perceived as high relative to portion sizes, leading to disappointment.
HH
hedhigh520
Feb 1, 2026
1.0
Asked for a mint Oreo blizzard...they gave me a regular Oreo blizzard that tastes like dirty dish rag
CQ
Courtney Quinones-Machado
Jan 23, 2026
5.0
Wednesday night (1/22/26) I went at like 1145 at night. I had a craving for a blizzard. The young man that was At the window was polite, kind, helpful & had WONDERFUL customer service. He wasn’t annoyed at all that they were closing in 15 minutes and I was just ordering.
⭐️ ⭐️ ⭐️ ⭐️ ⭐️
This experience will definitely have me coming back!
CP
Christina Poggi
Dec 28, 2025
3.0
Good shakes and ice cream
TT
Tasha
Dec 14, 2025
1.0
Saturday. 12/13
I stopped in a little after 2pm got a sundae.. the guy seemed friendly ..
Told him Abt my mishap last week I ordered a certain Sundae and they gave me the wrong kind it was dark so come to find out they mixed to flavors and it was the worse I have ever tasted . Fast forward to this day he brings my ice cream and I have never got a I cream so small. For 5 and change it was a slap in face. There's no consistency in this place you get every size but the right size... It was very small like a cone from McDonald's.. the picture looks bigger it's not...
IH
I’m just honest
Dec 7, 2025
2.0
Had an not so good experience not with the young man in the drive thru but the young male in the back making the ice cream totally mad my blizzard rushed and and showed then when I asked for it to be made the same as the one before copped an attitude I spent a 34 dollar tab I should be treated nicely I may come back and give another chance but says a lot about customer service
Frequently Asked Questions About Dairy Queen (Treat)
What types of frozen treats does Dairy Queen (Treat) offer?
Dairy Queen (Treat) specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, and frozen novelties.
Where is Dairy Queen (Treat) located?
It is located at 1526 N Alvernon Way, Tucson, AZ 85712, US.
What are the operating hours for Dairy Queen (Treat)?
The store is open daily from 11:00 AM to 9:00 PM.
Does Dairy Queen (Treat) have a drive-thru service?
Yes, Dairy Queen (Treat) offers a drive-thru service for convenient ordering.
Is Dairy Queen (Treat) family-friendly and accessible?
Yes, the location is family-friendly, good for kids, has high chairs, restrooms, and is wheelchair accessible.
How can I place an order for pickup at Dairy Queen (Treat)?
You can place a mobile order for pickup through their online ordering system at https://www.dairyqueen.com/en-us/order/pickup/n/15909/.
Are there other Dairy Queen locations near 1526 N Alvernon Way?
Yes, there is another Dairy Queen ice cream shop nearby, which is also an American and fast food restaurant.
What amenities are available nearby if I want to visit before or after Dairy Queen?
Nearby amenities include shopping at Sams Cost Plus wholesale store, dining at Hellfire Pizza Co, and relaxing at Simply Serene spa for massage therapy.
Are there places for families and children near Dairy Queen?
Yes, Tucson Central Pediatrics and Sivapriya Ramakrishnan, pediatricians nearby, provide child healthcare services, complementing your family friendly outing.
What is the best way to find Dairy Queen (Treat) if I am visiting Christopher Columbus Park?
Christopher Columbus Park is nearby; from there, you can easily reach Dairy Queen (Treat) located at 1526 N Alvernon Way for a refreshing ice cream treat after your visit to the park.
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Certified February 22, 2026Yext Knowledge Graph
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