Chipotle Grant & Swan Relo is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported inconsistent food quality, with issues such as undercooked rice, grizzly meat, and stale chips.
Customer Service
Many reviews highlighted poor customer service, including rude staff, long wait times, and issues with order accuracy.
Portion Sizes
Several customers noted that portion sizes have decreased over time, leading to dissatisfaction with the value for money.
Cleanliness
Some customers appreciated the cleanliness of the location, while others reported unsanitary conditions.
Staff Attitude
There were mixed reviews about staff friendliness, with some praising helpful employees and others criticizing unprofessional behavior.
AA
Amber
Oct 28, 2025
1.0
Poor quality and customer service. No rice given tried to call the store. Routed through an ivr 5 minutes later still not connected with a human. Then go to get my tortilla and it's wrapped in a literal ball and won't come apart. Very very very very disappointed.
DL
Diane Liotta
Oct 25, 2025
3.0
I was there for a fundraiser and was really looking forward to trying the carne asada. I had a bowl and I really liked the red chimichurri but the meat was super grizzly and fatty I couldn’t eat nearly half the meat. Usually I love Chipotle but I was disappointed. And we spent 60.00 for 3 dinners
JP
Josh Piscopo
Oct 12, 2025
3.0
The food was luke warm the chicken and steak were chewy and gross there were 3 or 4 employees there but only one person running the front while there was a line almost out the door
AL
Alan Lee
Oct 5, 2025
5.0
Clean, fast, consistent, kind, reliable. if i don't feel like cooking this location has become a go to for meals. always delicious and my order is always correct. people that work there are also super nice and professional
VL
Victor Linn
Sep 16, 2025
5.0
I love eating here the food is really good & clean
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill serve at the Grant & Swan Relo location?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the operating hours for Chipotle Mexican Grill at 4857 E Grant Rd, Tucson?
The restaurant is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Tucson?
It is located at 4857 E Grant Rd, Pima, Tucson, AZ 85712, USA.
How can I contact Chipotle Mexican Grill at the Grant & Swan Relo location?
You can reach them by phone at +1 520-910-0932 or via email at AZ.4015.GrntSwnRelo@chipotle.com.
Is there an app available to order food from Chipotle at this location?
Yes, you can order through the Chipotle app available on the Apple App Store or via the quick link https://chipotle.app.link/Carne-Apple.
Does Chipotle Mexican Grill have an online ordering option?
Yes, you can order online using their featured message link at https://order.chipotle.com/.
What social media platforms can I use to follow Chipotle Mexican Grill?
You can follow Chipotle on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, LinkedIn, and YouTube.
Are there any nearby restaurants or food options around Chipotle at Grant & Swan Relo?
Yes, nearby food options include Vivace Restaurant (pizza), Cupbop - Korean BBQ in a Cup, Anthony's Cigar Emporium which also serves drinks, and the RoadHouse Cinemas which has an American restaurant.
What nearby shopping or retail locations can customers visit near Chipotle?
Nearby shopping includes Amy's Hallmark Shop for gifts and cards, Crossroads Festival shopping center, and several shoe stores like Alan's Shoe House, Foster's Shoes, and The Good Feet Store.
Are there any recreational or fitness centers close to Chipotle at Grant & Swan Relo?
Yes, customers can visit the Tucson Endurance Performance Center for sporting goods and bike rentals, We Rock the Spectrum Kid's Gym for indoor play, and Fred Astaire Dance Studios for dance and boot camp classes nearby.