Chipotle Mexican Grill

Reviews

• AT

  Armando Terrazas

  4 days ago
  1.0
  If I could give no stars, I would I live nearby and have been coming to this Chipotle frequently, but I’ve had multiple bad experiences. I was being charged for items I never ordered—like double protein and guacamole—so I paid for extra items I didn’t receive. I did address this before, and they removed the charge, but it happened again last week. On top of that, the staff was extremely rude. I asked for salt, and when I reached out, instead of handing it to me, they just put it on the shelf next to me and completely ignored me. No thank you, no acknowledgment—just very dismissive. I won’t be coming back.
• CB

  Chris Brando

  Feb 17, 2026
  5.0
  They did a great job on my bowl. Zero complaints.
• CA

  Cia Ayze

  Feb 2, 2026
  1.0
  This is my third time ever coming to a Chipotle the first time was a bad experience the meat was rubber like and inedible. Ordered a chicken burrito to share with guacamole which they charged extra $3.00 for. At another location on the south side they did not charge me for the guacamole so when I got the receipt and saw the charge it surprised me and I did ask about the charge which they pointed to the glass saying there it is right there we do charge. I also asked them if they could cut the burrito in half and I was told there's knives over there. They pointed towards the direction of a wall which I assume was on the other side of the room. I did get a plastic butter knife which could not cut the burrito so I just tore it with my hands. We took the burrito to go sitting inside of our vehicle. We both took one bite of the burrito and it tastes very gross like how an old dirty bandage would smell. Like the taste of something that is infected. Like a wound that is infected or like meat that has went bad and started to rot. I was so upset that I took the burrito back and spoke with the manager asking for a refund. The manager asked if they could remake the burrito which I said no way I am not eating here. The refund he gave me was just for the burrito and I told him I also got charged extra for the guacamole he said oh it had guacamole on there? So he gave me another refund for the extra charge for the guacamole. I also told him the reason why the food tastes like that is because something is dirty or someone is not getting cleaned properly which he just said thank you and then I left. This was my meal of the day because it was noonish so I was hungry but afterwards I lost my whole appetite and did not want to eat anything until I got home. Was pretty traumatized that I told everyone I encountered while shopping at the Walmart about my experience because I don't want them getting sick or going through the same experience.
• DM

  Dawn Martz

  Dec 30, 2025
  5.0
  Love this place.
• BC

  Benjamin Cienfuegos

  Dec 9, 2025
  5.0
  Clean , fast, and good food

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