Chipotle Mexican Grill

4.2
555 reviews
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About

Mexican Restaurant
Chipotle Grant and Tanque Verde is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
6501 E Grant Rd, Tucson, AZ
85715, United States

Hours

Reviews

4.2
555 reviews
5 stars
347
4 stars
104
3 stars
34
2 stars
16
1 star
54

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including cold items, poor portion sizes, and unappetizing ingredients.

Customer Service

Mixed feedback on customer service; while some praised friendly staff, many noted unprofessional behavior and poor handling of complaints.

Pricing Concerns

Numerous reviews highlighted dissatisfaction with high prices relative to portion sizes and food quality.

Cleanliness

Some customers appreciated the cleanliness of the location, while others reported unsanitary conditions.

Consistency Issues

Many customers experienced inconsistencies in food preparation and service, leading to disappointment.
  • AH
    alex hernandez
    5 days ago
    1.0
    When you order for a time if they not busy they do it right away and when you get it is cold and they never put silver ware or napkins
  • AK
    Adriana Kittrell
    Nov 8, 2025
    1.0
    This is my regular chipotle, today I ordered a burrito for delivery and I was robbed. The burrito was mostly tortilla it was smaller than my phone. I tried to get a refund and was refused, i was stuck with it and started eating and there were only 6 pieces of steak but I paid $17.25 for this thing!
  • JJ
    Jeff Jones
    Oct 14, 2025
    1.0
    Used to eat here every week but hardly any meat in there anymore, not worth it.
  • DS
    Dalya Sarkees
    Oct 4, 2025
    4.0
    Clean, reasonable portion but i barely found the steak in my order bowl. Very nice and welcoming staff.
  • LL
    Lupita Luevanos
    Oct 3, 2025
    1.0
    Back on June 2025 I visited the Chipotle and got double charged. When I tried calling the store/restaurant it was sent to an automated system saying calls are routed elsewhere. Long story short I finally got a hold of an person who first wanted to give me a coupon for a free meal (how is it free when I was charged for something I didnt get OR EVEN ORDER) if anything it should have been 2 free meals 1 being the refund and the other for my trouble. I regress. I said no I didnt want a free meal I wanted my money back because they made a mistake. After a while they promised I would see a refund. Life went on and I forgot about it but I just looked 9/2025 and I NEVER RECEIVED THE REFUND. THEY ARE STRAIGHT THEIVES! PLEASE PEOPLE LOOK AT YOUR RECEIPTS WHILE IN THE STORE THEY PROBABLY DO THIS OFTEN.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at 6501 E Grant Rd?

Chipotle Mexican Grill at 6501 E Grant Rd is open every day from 10:45 AM to 10:00 PM.

What types of food does Chipotle Mexican Grill offer?

Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.