Chipotle Grant and Tanque Verde is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported receiving small portions of food, often feeling shortchanged on meat and other ingredients.
Customer Service
Feedback on customer service was mixed; while some praised friendly staff, others experienced rudeness and unprofessional behavior.
Food Quality
Several reviews highlighted inconsistencies in food quality, with complaints about cold food, over-seasoned items, and poor ingredient preparation.
Pricing Concerns
Customers expressed dissatisfaction with rising prices relative to portion sizes and food quality, feeling that the value has diminished.
Cleanliness and Atmosphere
Some customers noted that the restaurant was clean and well-maintained, contributing positively to their overall experience.
MS
Melvin Seid
today
5.0
Food was great. Carne asada was delicious. Good portion size. Fast friendly service.
AB
Alana Barbour
3 days ago
5.0
A very good chipotle location.
FF
Frisek
Jan 3, 2026
1.0
Unfortunately, this was not a good experience. The burrito station employee appeared annoyed, was low on steak, and the rice and meat were hard. When I asked for additional meat, the response and attitude were not friendly. The burritos are usually bigger than what I received. The employee shown on the left in the photo.
The restaurant was also dirty (photos attached), which made the experience worse.
I’ve had much better service and food quality at the Chipotle on Swan and Grant, which is just down the street. This location needs improvement in both cleanliness and customer service. I do not recommend this specific location.
TH
Thomas Hope
Jan 1, 2026
5.0
the only thing that could be better would be to clean off the tables more often
JW
Jerit Wohlford
Dec 30, 2025
1.0
Every every time I come here I get shorted on the meat, they give me a light maybe 3/4 full scoop of chicken and then I ask for little more and they gave me a rude attitude. Why not Just give me the customer a little more if I ask, and a kind attitude is that so much to ask?
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at 6501 E Grant Rd?
Chipotle Mexican Grill at 6501 E Grant Rd is open every day from 10:45 AM to 10:00 PM.
What types of food does Chipotle Mexican Grill offer?
Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.
Does Chipotle Mexican Grill offer pickup and delivery services?
Yes, Chipotle at this location offers both in-store pickup and delivery services for customer convenience.
How can I order online from Chipotle Mexican Grill?
You can order online through the Chipotle website at https://order.chipotle.com/ or via their app available on the Apple App Store.
What payment methods are accepted at Chipotle Mexican Grill?
Chipotle accepts credit cards and also offers gift cards for purchase.
Is Chipotle Mexican Grill welcoming to LGBTQ+ customers?
Yes, the location is LGBTQ+ welcoming as indicated by its Google attributes.
What nearby dining options are available around Chipotle at Grant and Tanque Verde?
Nearby dining options include Pure Poke and Prep (a Hawaiian poke restaurant), Jersey Mike's Subs (a sandwich shop), Popeyes Louisiana Kitchen (a fast-food chicken restaurant), Mountain Mike's Pizza, Taco Bell, Jamba smoothie bar, Boston Market, and Starbucks coffee shop.
Are there convenient retail or service stores close to Chipotle for customers to visit before or after their meal?
Yes, nearby you can find Verizon Authorized Retailer – TCC, T-Mobile, Target Store Tucson-Ne, Mattress Firm, AT&T mobile phone accessories, and CVS Pharmacy, providing a range of shopping and services.
What health and medical facilities are near Chipotle Mexican Grill for customers who might need urgent care or vision services?
Nearby health services include Southern Arizona Urgent Care, Northwest Urgent Care, Nationwide Vision eye care clinic, PLCP pharmacy, and Grant and Tanque Verde Dental office.
How can I contact Chipotle Mexican Grill at this location for inquiries or catering orders?
You can contact Chipotle at 6501 E Grant Rd by phone at +1 520-296-1163 or email at AZ.2400.GTVerde@chipotle.com for inquiries or catering services.