Chipotle Mexican Grill

4.1
1282 reviews
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About

Mexican Restaurant
Chipotle I-19 & Irvington is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1202 W Irvington Rd, Tucson, AZ
85714, United States

Hours

Reviews

4.1
1,282 reviews
5 stars
710
4 stars
268
3 stars
123
2 stars
52
1 star
129

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service, ranging from friendly and helpful staff to rude and disrespectful employees.

Food Quality

While many enjoyed the food, there were consistent complaints about blandness, cold items, and poor portion sizes.

Cleanliness

Several reviews highlighted issues with cleanliness, including overflowing trash and dirty tables.

Online Ordering Issues

Numerous customers experienced problems with online orders, including incorrect items and delays in preparation.

Value for Money

Many customers felt that the portion sizes did not justify the prices, leading to dissatisfaction with the overall value.
  • RP
    Raul Perez
    Nov 1, 2025
    5.0
    Great service, clean area.
  • CC
    Chadwellz28 Chadwellz28
    Oct 11, 2025
    5.0
    Only if you get the chimichuri. Mixnit in with the cheese sauce
  • MJ
    McNuggets Jugger
    Sep 22, 2025
    1.0
    I had waited in line, made my order and forgot my wallet. When I came back cashier said she gave away my bowl. Awful. Didn’t wait in long line.
  • JC
    Jesus Cardenas
    Sep 20, 2025
    1.0
    worst service ever very disrespectful employees had nothing prepared and was completely out of everything by the time i went up to the lie i’m very upset wit the way you run this store i don’t ever recommend coming here ever so bs crap
  • CV
    Cory V
    Sep 17, 2025
    1.0
    I came at 10:55 and they were already packing up and locked the doors when the store closes at 11. When I drove in the big lady being disrespectful already giving me a dirty look and shaking her head and clearing gossiping with her coworkers. The store closes at 11 so why is it so they close 5 minutes early and locking it.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at I-19 & Irvington offer?

Chipotle offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the operating hours of Chipotle Mexican Grill at this location?

The restaurant is open daily from 10:45 AM to 11:00 PM.