Chipotle Mexican Grill

3.8
1360 reviews
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About

Mexican Restaurant
Chipotle 22nd and Harrison is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
9484 E 22nd St, Tucson, AZ
85710, United States

Hours

Reviews

3.8
1,360 reviews
5 stars
641
4 stars
301
3 stars
109
2 stars
70
1 star
239

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers reported dirty tables and a messy dining area, with some noting overflowing trash cans.

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and long wait times, with some employees appearing indifferent to customers.

Food Quality

Several customers expressed disappointment with food quality, citing undercooked rice, skimpy portions, and inconsistent preparation.

Staff Attitude

A recurring theme was the negative attitude of staff, with many customers feeling unwelcome or rushed during their interactions.
  • BM
    brittany miller
    2 days ago
    1.0
    I am typically not the type to complain, but the customer service at this store is subpar at best. I work in customer service and understand that everyone has bad days, but I have come here 4 times over the course of a year and every experience has me regretting my choice to come here. In fact, I live a couple minutes from this location and will go out of my way to go to the Chipotle on Broadway and Craycroft because of the difference in customer service. The staff are rude and make me feel like I am bothering them even though I come in with a good attitude. I know not much will come out of writing this review, but I hope management reevaluates what good customer service looks like and hires employees who can actually do their job without treating customers like crap.
  • MS
    Mike S
    Jan 3, 2026
    1.0
    This Chipotle always seems to mess up my order. It has a total of 4 ingredients and one of them is always missing! Never order delivery from here, go in and make sure they make your order right since the clearly don't do it right for deliveries
  • MS
    Magdalena Szypulski
    Dec 28, 2025
    1.0
    Sunday, Dec 28, 2025 at 4:30 pm. 90% of the tables were dirty and gross inside and the floor covered in food litter. The photos were unable to capture how gross the floor and table tops were. Customer kids using bare hands to push food litter off tables as their parents wait in line to order food; just gross.
  • MM
    Maxx
    Dec 28, 2025
    1.0
    You pretty much pay for undercooked rice here. Six bites in and I'm still looking for that chicken. *Finally found a few pieces about halfway into the burrito. Disappointing. I'm full. I was hungry. But I won't be back.
  • KS
    Karlheinz Spiess
    Dec 17, 2025
    2.0
    Got back from a hike and wanted to go sit down and have something to eat after. The dining room was a mess and the trash cans were overflowing. They were not busy. Don't plan on eating in at this location.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at 22nd and Harrison serve?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.

What are the opening hours of Chipotle Mexican Grill at 9484 E 22nd St?

The restaurant is open daily from 10:45 AM to 11:00 PM.