Chipotle Tucson Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
While many customers enjoyed the food, there were consistent complaints about cold meals, poor seasoning, and small portion sizes.
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with some customers feeling uncomfortable due to the employees' attitudes.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, particularly with online orders.
Cleanliness
The restaurant was noted for being clean, but some customers mentioned that the dining area needed better maintenance.
Value for Money
Several reviews indicated that the prices were high relative to the portion sizes and quality of food received.
AB
Alyssa Boatner
Nov 5, 2025
1.0
When arrived everything was freezing cold like it was all sitting in fridge. The tortilla and everything. Chicken was crisp cold. I am not trying to be sick: thr time from order to house was like 15 mins. Very fast no way it coukd get that cold.
WB
Wendi Brewer
Oct 31, 2025
5.0
Happy Halloween 🎃
This is our go to location. The team tonight are professional and insych, they have their Carne Asada together cause it's so busy and everyone is smiling! Yummy 😋 Thx U All!
BM
Bob M
Oct 27, 2025
5.0
The best!
SO
Susan Ochoa
Oct 26, 2025
2.0
When food arrived at home everything was cold. The guacamole was browned all the way through. The sour cream had chunks of something. Very disappointing cuz we love this place.
BB
Brooke
Oct 14, 2025
1.0
This location needs to learn how to season their meat like the tucson marketplace location, this location has no flavor and the meat is full of fat and dry.
Frequently Asked Questions About Chipotle Mexican Grill
What is Chipotle Mexican Grill at Tucson Mall known for?
Chipotle Mexican Grill at Tucson Mall is known for its fast-casual dining with a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, wholesome ingredients.
Where is Chipotle Mexican Grill located in Tucson?
It is located at 235 W Wetmore Rd, Tucson, AZ 85705, on the southeast corner of the Tucson Mall area.
What are the operating hours of Chipotle Mexican Grill at Tucson Mall?
Chipotle is open every day from 10:45 AM to 10:00 PM.
Does Chipotle Tucson Mall offer pickup and delivery services?
Yes, the location offers both in-store pickup and delivery services.
How can I order online from Chipotle Tucson Mall?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
What is Chipotle's commitment to food quality and sourcing?
Chipotle serves real food made from 53 real ingredients emphasizing humane and sustainable sourcing, avoiding artificial colors, flavors, or preservatives.
How can I contact Chipotle Mexican Grill at Tucson Mall?
You can reach them by phone at +1 520-888-0444 or via email at az.0668.tucsonmall@chipotle.com.
Are there any health-focused food options near Chipotle Tucson Mall?
Yes, Jamba Oracle Wetmore, a smoothie and health food bar, is nearby for customers seeking fresh and healthy beverage options.
Which dessert and sweet shops are near Chipotle at Tucson Mall?
See's Candies, a chocolatier and candy store, and 7 Degrees Ice Cream Rolls & Boba Tea, an ice cream and bubble tea shop, are both close by for dessert options.
Are there other dining options near Chipotle Tucson Mall for a varied meal experience?
Yes, nearby dining options include MOD Pizza for pizza lovers, Marie Callender's for American cuisine, Sir Vezas Kitchen & Kantina for Mexican food and bar experience, and Five Guys for burgers.