Location.com logo
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.
Brand Certified

Chipotle Mexican Grill

3.9
(671 reviews)

Business Details

235 W Wetmore Rd, Tucson, AZ
85705, United States
(520) 888-0444

About

Mexican Restaurant
Chipotle Tucson Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
235 W Wetmore Rd, Tucson, AZ
85705, United States

Hours

Reviews

3.9
671 reviews
5 stars
338
4 stars
146
3 stars
57
2 stars
25
1 star
105

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, leading to a negative dining experience.

Portion Sizes

Numerous reviews highlighted consistently small portion sizes compared to other locations, with some customers feeling shortchanged.

Food Quality

While some customers enjoyed the food, others reported issues with freshness, temperature, and flavor, particularly with meat options.

Cleanliness

Several reviews mentioned cleanliness issues, particularly regarding food handling and the dining area.

Mixed Experiences

There were a few positive reviews praising friendly staff and good food, indicating that experiences can vary significantly.
  • TC
    tiktok On the clock
    Jan 22, 2026
    1.0
    Why why why is it everytime I go in I ask for plain white rice and I’m immediately presented with an attitude, seriously you have it in the back already why are you so moody? So now this moody person is building my bowl and wants to get thru it fast not caring what I’m saying and boom they add guac. Instantly the whole bowl is inedible (hence the plain white rice) It’s just so annoying and an obvious common theme. Get it together. I’m going to continue driving to the Oro Valley location for this very reason. And yes send the link Xavy I will let chipotle know how much attitude this location has.
  • CW
    Caroline Wilford
    Jan 16, 2026
    2.0
    First, the food is good. Ordered the Barbacoa bowl. The portion seemed small so crazy me, I asked for a second portion, second one seemed smaller then the first. No big deal. Really should have asked how much it was, didn't see it on the menu..ok, well it's $6.00, but sometimes you gotta throw caution to the wind. No extra anything, no guacamole nothing crazy. $19.24 i of course looked to see if someone snuck some chips in on me... No. Cashier "Oh, by the way we don't make change" Excuse me? We don't give change....you know, the coin shortage and all. So.. it's a small robbery? If I reached into the tip jar that would be frowned on. But, my change is going to...? He shrugged. I know in the grand scheme of life, it's no big deal. However, I find this Lazy, Tackless, and a general disregard for me as a customer. My appetite evaporated, so i handed my dinner to the guy in the median asking for change. He thought it was a big deal.
  • JK
    Joseph Kim
    Jan 16, 2026
    1.0
    Absolute joke of an establishment. Employees are rude and they skimp on portions. Would not recommend!!!
  • JR
    Jose Ramos
    Jan 11, 2026
    1.0
    Girl with Green and Pink hair has a bad attitude she doesn’t know about customer service, didn’t feel valued as a customer.
  • KE
    Kassandra Espinozal
    Jan 1, 2026
    1.0
    I had a terrible experience at this Chipotle. My boyfriend and I walked in laughing and having a good time, and when it was our turn, the employee with long curly hair in a bun immediately had an attitude. I went ahead and told him we weren’t laughing at him, but his behavior just got worse. First red flag: he was using the same gloves while touching everything, then went straight back to making our tacos. It got even more disgusting when he grabbed pico de gallo with his hands wearing the same dirty gloves and put it on my tacos. Completely unhygienic. On top of that, he clearly shorted me on meat literally about five tiny pieces and got annoyed when I asked for more. It felt intentional and unprofessional. The whole experience was nasty and uncomfortable. If you don’t like your job, change it but don’t take it out on customers. Disgusting behavior. I will never be going back

Frequently Asked Questions About Chipotle Mexican Grill

What is Chipotle Mexican Grill at Tucson Mall known for?

Chipotle Mexican Grill at Tucson Mall is known for its fast-casual dining with a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, wholesome ingredients.

Where is Chipotle Mexican Grill located in Tucson?

It is located at 235 W Wetmore Rd, Tucson, AZ 85705, on the southeast corner of the Tucson Mall area.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: