Chipotle Mexican Grill

3.9
658 reviews
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About

Mexican Restaurant
Chipotle Tucson Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
235 W Wetmore Rd, Tucson, AZ
85705, United States

Hours

Reviews

3.9
658 reviews
5 stars
334
4 stars
145
3 stars
55
2 stars
24
1 star
100

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers enjoyed the food, there were consistent complaints about cold meals, poor seasoning, and small portion sizes.

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with some customers feeling uncomfortable due to the employees' attitudes.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, particularly with online orders.

Cleanliness

The restaurant was noted for being clean, but some customers mentioned that the dining area needed better maintenance.

Value for Money

Several reviews indicated that the prices were high relative to the portion sizes and quality of food received.
  • AB
    Alyssa Boatner
    Nov 5, 2025
    1.0
    When arrived everything was freezing cold like it was all sitting in fridge. The tortilla and everything. Chicken was crisp cold. I am not trying to be sick: thr time from order to house was like 15 mins. Very fast no way it coukd get that cold.
  • WB
    Wendi Brewer
    Oct 31, 2025
    5.0
    Happy Halloween 🎃 This is our go to location. The team tonight are professional and insych, they have their Carne Asada together cause it's so busy and everyone is smiling! Yummy 😋 Thx U All!
  • BM
    Bob M
    Oct 27, 2025
    5.0
    The best!
  • SO
    Susan Ochoa
    Oct 26, 2025
    2.0
    When food arrived at home everything was cold. The guacamole was browned all the way through. The sour cream had chunks of something. Very disappointing cuz we love this place.
  • BB
    Brooke
    Oct 14, 2025
    1.0
    This location needs to learn how to season their meat like the tucson marketplace location, this location has no flavor and the meat is full of fat and dry.

Frequently Asked Questions About Chipotle Mexican Grill

What is Chipotle Mexican Grill at Tucson Mall known for?

Chipotle Mexican Grill at Tucson Mall is known for its fast-casual dining with a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, wholesome ingredients.

Where is Chipotle Mexican Grill located in Tucson?

It is located at 235 W Wetmore Rd, Tucson, AZ 85705, on the southeast corner of the Tucson Mall area.