Business Details
About
Mexican Restaurant
Chipotle Tucson Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
664 reviews
5 stars
336
4 stars
146
3 stars
56
2 stars
24
1 star
102
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Many customers reported consistently small portion sizes compared to other locations, leading to dissatisfaction.
Food Quality
While some customers enjoyed the food, others experienced issues with cold items, lack of flavor, and food safety concerns.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and lack of attentiveness, impacting the overall dining experience.
Order Accuracy
Frequent complaints about incorrect orders and missing items, particularly with online orders, were noted.
- DDdrj00072 days ago5.0Absolutely delicious. Service was prompt. Quality of food is outstanding and fresh. Love coming to this location to eat.
- KEKassandra EspinozalJan 1, 20261.0I had a terrible experience at this Chipotle. My boyfriend and I walked in laughing and having a good time, and when it was our turn, the employee with long curly hair in a bun immediately had an attitude. I went ahead and told him we weren’t laughing at him, but his behavior just got worse. First red flag: he was using the same gloves while touching everything, then went straight back to making our tacos. It got even more disgusting when he grabbed pico de gallo with his hands wearing the same dirty gloves and put it on my tacos. Completely unhygienic. On top of that, he clearly shorted me on meat literally about five tiny pieces and got annoyed when I asked for more. It felt intentional and unprofessional. The whole experience was nasty and uncomfortable. If you don’t like your job, change it but don’t take it out on customers. Disgusting behavior. I will never be going back
- HKhitesh kumarDec 16, 20251.0the people don't put proper portion in anything i have taken... the price for everything is too much compared to other locations...
- ILIsael Delfin LaraDec 13, 20253.0The food? It's Chipotle. You already know what that tastes like. It was fine, consistent, and did the job. The service, though, was not the usual well-oiled machine. The line was slow and slightly chaotic—below the standard you expect when you’re paying extra for guac. Good food, mediocre execution. I won't be back to this particular location.
- ABAlyssa BoatnerNov 5, 20251.0When arrived everything was freezing cold like it was all sitting in fridge. The tortilla and everything. Chicken was crisp cold. I am not trying to be sick: thr time from order to house was like 15 mins. Very fast no way it coukd get that cold.
Frequently Asked Questions About Chipotle Mexican Grill
What is Chipotle Mexican Grill at Tucson Mall known for?
Chipotle Mexican Grill at Tucson Mall is known for its fast-casual dining with a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, wholesome ingredients.
Where is Chipotle Mexican Grill located in Tucson?
It is located at 235 W Wetmore Rd, Tucson, AZ 85705, on the southeast corner of the Tucson Mall area.
What are the operating hours of Chipotle Mexican Grill at Tucson Mall?
Chipotle is open every day from 10:45 AM to 10:00 PM.
Does Chipotle Tucson Mall offer pickup and delivery services?
Yes, the location offers both in-store pickup and delivery services.
How can I order online from Chipotle Tucson Mall?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
What is Chipotle's commitment to food quality and sourcing?
Chipotle serves real food made from 53 real ingredients emphasizing humane and sustainable sourcing, avoiding artificial colors, flavors, or preservatives.
How can I contact Chipotle Mexican Grill at Tucson Mall?
You can reach them by phone at +1 520-888-0444 or via email at az.0668.tucsonmall@chipotle.com.
Are there any health-focused food options near Chipotle Tucson Mall?
Yes, Jamba Oracle Wetmore, a smoothie and health food bar, is nearby for customers seeking fresh and healthy beverage options.
Which dessert and sweet shops are near Chipotle at Tucson Mall?
See's Candies, a chocolatier and candy store, and 7 Degrees Ice Cream Rolls & Boba Tea, an ice cream and bubble tea shop, are both close by for dessert options.
Are there other dining options near Chipotle Tucson Mall for a varied meal experience?
Yes, nearby dining options include MOD Pizza for pizza lovers, Marie Callender's for American cuisine, Sir Vezas Kitchen & Kantina for Mexican food and bar experience, and Five Guys for burgers.