Charleys Cheesesteaks

4.2
65 reviews

About

Sandwich RestaurantFast Food RestaurantCheesesteak Restaurant
Charleys Cheesesteaks made with only premium ingredients, like 100% USDA choice steak*, 100% all-white meat chicken, all-natural cheeses, and hand-cut vegetables always grilled-fresh-to-order. Try other fan-favorite items like hot gourmet fries, real fruit lemonades, and more.

Location

Charleys Cheesesteaks
5405 E Granite St, Tucson, AZ
85707, United States

Hours

Reviews

3.5
26 reviews
5 stars
10
4 stars
5
3 stars
3
2 stars
3
1 star
5
  • RS
    Rodney Smith
    Oct 27, 2025
    5.0
    Great Food
  • JG
    Jackie Gutierrez
    Oct 18, 2025
    1.0
    I’m really disappointed with the service I received. The manager, Carina (who also never wears her name tag — I remembered her because I’ve had several issues with her before), took our order and decided to combine everything into one meal without asking. There were two of us ordering separately, and it was clear we wanted individual orders on the same ticket. I specifically asked for just fries with a side of mayo, and the person with me ordered a sandwich — no meals, no combo. Instead, she put my fries in the same box as the sandwich, which made no sense and completely mixed up our food. My fries sat there getting cold while we waited for the sandwich to be ready. It’s frustrating that she changed our order without confirming, especially when it was obvious we were ordering separately. We should’ve received our food exactly as requested — two separate items, not combined into one box. What makes this worse is that this location serves the military community, and Carina’s attitude toward customers on base has been consistently dismissive. This isn’t the first time I’ve had an issue with her. On previous visits, she’s refused to serve bone-in wings on weekends, claiming they were unavailable — even though that was never posted anywhere. To make matters worse, her employees have repeated that same misleading excuse to customers. Overall, the lack of professionalism, honesty, and respect toward the people she’s serving — especially on a military installation — is completely unacceptable.
  • JT
    Jacob Trevino
    May 17, 2024
    1.0
    Don't open at posted times. It's more like 1030ish. After they opened, the 2 workers were upset that they had to serve us but nice to the light skinned folks...
  • ET
    Erica Tokach
    Nov 15, 2019
    5.0
    I love the cheese steaks! Closest sandwich to Philly in Tucson!
  • EM
    Ed Menchaca
    Nov 8, 2018
    5.0
    Not bad

Frequently Asked Questions About Charleys Cheesesteaks

Where is Charleys Cheesesteaks located?

Charleys Cheesesteaks is located at 5405 E Granite St, Bldg 2527, Tucson, AZ 85707 on Davis Monthan AFB.

What are the operating hours of Charleys Cheesesteaks?

Charleys Cheesesteaks is open Monday to Friday from 10 AM to 6 PM, Saturdays from 10 AM to 5 PM, and Sundays from 11 AM to 5 PM.