Bruegger's Bagels

3.1
215 reviews

About

Bagel ShopBreakfast RestaurantCafeCoffee ShopSandwich RestaurantCaterer
Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Bruegger's Bagels
7250 S Tucson Blvd, Tucson, AZ
85756, United States

Hours

Reviews

3.1
215 reviews
5 stars
72
4 stars
32
3 stars
18
2 stars
24
1 star
69

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rudeness and indifference from staff, leading to a negative dining experience.

Wait Times

Many reviews highlighted excessively long wait times for food and drinks, often exceeding 30 minutes, which frustrated customers.

Food Quality

While some customers enjoyed the bagels and sandwiches, there were numerous complaints about incorrect orders and food quality issues.

Self-Serve Kiosk Issues

The introduction of self-serve kiosks was met with frustration, as many customers found them confusing and unhelpful, exacerbating wait times.

Staffing Problems

Several reviews noted that the location appeared understaffed, contributing to slow service and long lines.
  • SS
    S
    Oct 20, 2025
    2.0
    I didn't think the less than friendly, slow service could get any worse - but I was wrong. The now self-serve ordering has slowed service down even further. Ordering a plain - not toasted bagel shouldn't take more than 20 minutes to get. The variety of bagel options seems to have decreased as well. The line of people who previously ordered, waiting for the coffee and/or food was a clear sign to others who were considering ordering, to go elsewhere. The bagel was good - but the less than friendly staff, self-serve ordering, extensive wait, and a credit card surcharge when there isn't a cash option makes it time to say enough is enough. Time to stop supporting a business that doesn't value mine.
  • SK
    Shreya Kathuria
    Oct 19, 2025
    2.0
    Place is extremely understaffed so expect to wait a while for your food. My twice baked hashbrown was completely cold inside. This place only succeeds because there is no competition at the airport.
  • NH
    Nadia H
    Oct 19, 2025
    1.0
    I lost my coffee order even though I ordered it at 6:20 which gave then a reasonable time as my flight started boarding at 6:38. I waited until 6:44 and still no coffee. While I was waiting instead of making coffee the employees where running toward gates delivering the coffees for some other customers while the line was building it which is nice for them but not for me and the other customers waiting. Wish I didn’t tip. Do not come here in the morning or if you don’t have 30-40 mins to wait for coffee.
  • AL
    Alexis Laughlin
    Sep 25, 2025
    5.0
    This is my second time stopping at Brueggers for a snack at one of the only places to choose from at TUS. The bagel Sandwhich was fresh and delicious and the coffee is pretty good. The downside is how frustrating the self-order kiosk was. Not very user-friendly or enjoyable for people like myself who’d rather a human exchange, but Amber noticed I was struggling and jumped right in to help. She was so kind, made sure I got my order through, and even cracked a joke that lightened the whole situation. That honestly made a big difference. Also, I think the place is a bit short-staffed. It feels like there are ten customers for every one employee at any given time. The kiosk could actually work better if someone was hired to just help with it. Amber did a great job, but the team seems stretched thin and could use more support. Good bagels, though!
  • RS
    Rod Small
    Sep 19, 2025
    2.0
    You don't get what you paid for and the beverage refrigerator keeps things coolish at best.

Frequently Asked Questions About Bruegger's Bagels

What are the operating hours of Bruegger's Bagels in Tucson?

Bruegger's Bagels in Tucson is open daily from 4:00 AM to 4:00 PM.

What types of products does Bruegger's Bagels offer?

They offer authentic New York style bagels, breakfast and lunch sandwiches, made-in-Vermont cream cheese, hot and iced coffee, and catering services for breakfast and lunch.