Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.
Mixed reviews on staff behavior; some praised friendly service while others reported rudeness and poor handling of orders.
Food Quality
Bagels and sandwiches received positive feedback for taste, but there were complaints about incorrect orders and inconsistent portion sizes.
Cleanliness
Concerns raised about cleanliness in food preparation areas and overall store hygiene.
Atmosphere
Generally described as welcoming and pleasant, though some customers noted distractions from staff behavior.
Pricing
Customers expressed dissatisfaction with rising prices and perceived reductions in portion sizes.
SW
Susan Wischmann
Nov 13, 2025
5.0
Nice people on River Road. I have gone there every 2 weeks or so for several years. Always very good. Good doesn’t disappoint either. I always added a bag of bagels.
TA
Tiana Anderson
Nov 8, 2025
1.0
I ordered brueggers bagels on nov 8 2025 for delivery, im eating my cinnamon raisins sausage egg and cheese bagel when I chew on something crunchy. I spit it out to discover an eggshell in my food and not even a tiny egg shell, a huge piece.
PK
Penny Kautz
Nov 3, 2025
1.0
Been coming here for years and have never been treated as rudely as I was by the staff preparing the food. Just ordered a simple bagel with cream cheese on the side. There were other orders in the oven which weren't out yet. The girl prepared the bagel and wrapped it . It was just sitting there on the counter. I told them just forget the cream cheese I'll take the plain bagel. The Young man just looked at me as did the girl and the man who took my money. I said "Could you just hand me the bagel I don't need the cream cheese." It would have required less than a second to hand it to me. He said I can't I didn't prepare it. So I said to the young woman and the man who checked me out can you just hand it to Me? They stared at me then, the young man started yelling at me that I was rude and there were people before me. I said its just sitting there wrapped just hand it to me. He did not.
I don't even remember who gave it to me but it was ridiculous.
I own a business and would fire any employee that talked to a customer the way he talked to me! He enjoyed every minute of it.
He wanted other customers to hear so he was shouting, they had no idea that that little bagel just needed to be handed to me. He made it seem like I was a pushy customer demanding preferential treatment. I even tipped them!
I will never return
The cleanliness of the place where they prepare the food didn't look like they had wiped off the surface all day.
I will never return.
NK
Ngọc Vy Khương
Oct 27, 2025
5.0
Highly recommend this Concord coffee shop for anyone who loves great coffee and chill vibes.
DS
Dean Sande
Oct 26, 2025
5.0
I get the same thing every time I go and it's so yummy