Food Quality
Customers reported inconsistent food quality, with issues such as cold fries, stale buns, and poorly prepared sandwiches.
Customer Service
There were numerous complaints about rude and unprofessional staff, particularly at the drive-thru, leading to a negative dining experience.
Cleanliness
Many reviews praised the cleanliness of the restaurant, highlighting it as one of the cleanest locations visited.
Service Speed
While some customers appreciated the quick service, others experienced long wait times and order inaccuracies.
Menu Variety
Customers enjoyed the variety of menu items, particularly the roast beef and new burger options, but some expressed disappointment in specific items.