Did you ever order something at a restaurant and it just wasn't right when you started eating it? I took my family to the Dairy Queen @ 5960 North Oracle Tucson last night for a treat after dinner. I ordered a salted caramel truffle blizzard. When I started eating it I detected something wasn't right about the treat. I took it back to the counter and explained to them that something wasn't right with the blizzard. I was informed that they were out of the pralines and instead had substituted Heath bar treats into my blizzard. I told them that was not acceptable and if they were out of an ingredient they should ASK the customer before they chose to substitute. Caitlan informed me that it was "Something we do all the time" and I retorted that it was not the right thing to do......Her response back to me..........."DON'T BE RUDE TO ME" ....What the heck....This teenager first of all needs to be taught manors to customers and never have attitude or talk back when it comes to a legitimate customer complaint. Dairy Queen management should be ashamed of the lack of service and POOR attitude towards customers that are paying your wages young lady.
Substitutions may be acceptable but the customers should be informed BEFORE the treat is served.
Frequently Asked Questions About Dairy Queen (Treat)
What type of treats are offered at Dairy Queen (Treat) in Tucson?
Dairy Queen (Treat) specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, soft-serve cones, frozen novelties, and ice cream cakes.
What are the hours of operation for Dairy Queen (Treat) on weekdays?
Dairy Queen (Treat) is open Monday through Thursday from 11:00 AM to 9:00 PM, and on Friday from 11:00 AM to 9:30 PM.
Does Dairy Queen (Treat) in Tucson offer drive-thru service?
Yes, this location has a drive-thru for convenient service.
Is Dairy Queen (Treat) family-friendly and accessible for children?
Yes, the establishment is family-friendly, offers booster seats and high chairs, and is good for kids.
Can I order ice cream online for pickup at Dairy Queen (Treat)?
Yes, you can place an order online for pickup via their ordering URL on the Dairy Queen website.
Is there a restroom available for customers at this Dairy Queen location?
Yes, restrooms are available for customers' convenience.
What is the address and phone number of Dairy Queen (Treat) in Tucson?
The address is 5960 N Oracle Rd, Tucson, AZ 85704-3816, and the phone number is +1 520-887-4362.
Which nearby gas stations can I visit when going to Dairy Queen (Treat)?
Nearby gas stations include Shell and Chevron, convenient for fueling up before or after enjoying your treat.
Are there any hotels near Dairy Queen (Treat) where out-of-town visitors can stay?
Yes, TownePlace Suites by Marriott Tucson and Hampton Inn & Suites Tucson-Mall are nearby hotels suitable for travelers.
What other food or beverage places are close to Dairy Queen (Treat) where customers can explore?
Nearby options include Starbucks for coffee, Pizza Hut for pizza, Super Mercado Y Carniceria El Semental for Mexican cuisine, and Miguel's at La Posada for more Mexican food.
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