Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Many customers praised the staff for their friendliness and positive energy, particularly highlighting employees like Kate and Katelyn for their exceptional service.
Order Accuracy
Several reviews mentioned issues with order accuracy, including incorrect drink preparations and delays in mobile order readiness.
Speed of Service
While many customers appreciated the fast service, some expressed frustration with long wait times and slow order fulfillment during busy periods.
Atmosphere
The overall atmosphere was described as welcoming and enjoyable, with staff creating a fun and engaging environment for customers.
YR
Y Romero
5 days ago
1.0
This is usually my favorite location to go to Dutch. All I needed was to pick up my mobile order. I went around 10am. The girl giving out the drinks had an attitude. When I told her I was there for a mobile order and the name she just stared at me. I repeated it a couple more times thinking she didn’t hear me. She continued to stare without saying anything or acknowledging me. At this point I did not know why she kept staring. Finally after the fifth time of repeating myself she said “next time speak louder”. How am I going to know you don’t hear me if you don’t even greet the customer or respond? This individual need to work on their customer service skills.
AM
Angelina Morado
5 days ago
5.0
Omg love this place so close to home and I love talking to the employees Kate is so sweet and a great conversationalist. She needs a raise!
SJ
Samantha JE
Feb 21, 2026
4.0
I always order for pickup at this location and they never have my coffee ready. I always have to wait up to 5 minutes, which affects my arrival to work. Today bc they were rushing, they put unwhipped whipped cream instead of soft top 🥲
SM
S M
Feb 11, 2026
5.0
This location never disappoints! Every time I stop by, I’m reminded why this is my favorite coffee spot. The people who work there are genuinely amazing! They are always friendly, personable, and incredibly efficient, no matter how busy they are. They make you feel welcome from the moment you pull up, and their positive energy is contagious. On top of that, the drinks are consistently delicious. No surprises, no hit-or-miss orders—just perfectly made beverages every single time. Great service, great quality, and an all-around awesome experience. This location sets the bar high, and they absolutely nail it! Shoot out to Kate, Benny, and the new addition Bella! You guys are the absolute best it!
MG
Marie Latina Goddess
Feb 10, 2026
1.0
I’ve been to many Dutch Bros locations and have always had great customer service, which is why this visit was disappointing. The employee who took my order was unwelcoming with poor attitude, and the staff at the window also appeared disengaged.
The usual positive energy I associate with Dutch Bros just wasn’t there. I was disappointed because I’ve come to expect great service from this brand. I understand people don’t always have good days, but when the entire staff seemed rude, it made the experience uncomfortable. Based on this visit, I don’t plan on returning to this particular location.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the business hours for the Dutch Bros Coffee location at 9965 W. Van Buren St. in Tolleson, AZ?
This Dutch Bros Coffee location is open daily from 5:00 AM to 11:00 PM.
Does this Dutch Bros Coffee location offer a drive-through service?
Yes, this location has a drive-through for your convenience.
What payment methods does Dutch Bros Coffee accept at this location?
They accept cash, major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal.
Can I get a free drink on my birthday at Dutch Bros Coffee?
Yes, by downloading the Dutch Bros app, you receive a free drink reward on your birthday. You can also inform your broista if you don’t have the app.
Are there sugar-free flavor options available at Dutch Bros Coffee?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
What types of drinks can kids order at Dutch Bros Coffee?
Kids can enjoy Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies.
Does Dutch Bros Coffee at 9965 W. Van Buren St. offer curbside pickup or delivery?
This location offers curbside pickup but does not provide delivery services.
What popular food options are available near Dutch Bros Coffee at 9965 W. Van Buren St.?
Nearby popular food options include KFC and Burger King, both ideal for grabbing a quick meal before or after your coffee visit.
Are there fitness or recreational facilities close to Dutch Bros Coffee at this location?
Yes, Juggernaut Gym and One Above Cruisers are nearby, offering gym and recreational activities for local visitors.
What nearby services might be useful when visiting Dutch Bros Coffee at 9965 W. Van Buren St.?
Nearby services include automotive repair shops like Muffler Masters of Arizona and insurance services from Farmers Insurance, providing convenience for customers needing these services.
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