Wingstop

3.3
503 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop South Point Plaza Tempe W Baseline Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
2700 West Baseline Rd, Ste. 104, Tempe, AZ
85282, United States

Hours

Reviews

3.3
503 reviews
5 stars
213
4 stars
75
3 stars
30
2 stars
36
1 star
149

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rudeness from staff, long wait times, and unhelpful responses to complaints.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food quality, leading to dissatisfaction.

Food Quality

Several reviews mentioned problems with food preparation, including undercooked chicken, cold fries, and excessive saltiness.

Cleanliness

Multiple customers expressed concerns about unsanitary conditions and lack of proper hygiene practices among staff.
  • SH
    Samantha Hamilton
    Dec 15, 2025
    1.0
    If I could give zero stars, I would they’re very rude. I stood there for 20 minutes looking at them. They would not take my order. They looked me dead in my eyes and ignored me for about 20 minutes.
  • MC
    Mario Clement
    Dec 5, 2025
    1.0
    One of the Uber drivers stole the Uber order. I was the next Uber driver to come pick up the order and this girl by the name of Renée supposedly is the district manager of like four Storres is refusing to make the customers order again. This is the first restaurant I have ever been to in my whole year with Uber where they refuse to make the customers order for them again I really hope biscuits to the district manager the real district manager, and this girl is reprimanded. I have screenshots also of the customer begging for them to remake the order.
  • KC
    Kayla C.
    Nov 29, 2025
    1.0
    Ordered a few mins ahead so we didn't have to wait too long. After 15-20 mins, my husband went in to grab the food. A worker told him someone already picked up that order/they gave it away and they'll remake the food and walked away. My husband told me what happened so I went inside and sat on the bench to wait. Was a bit upset but mistakes happen so I just sat there, not a big deal. The cashier asked how they could help me so I just explained what my husband had just told me. She just stood there, stared at me, and walked away. No further explanation, no apology, no ETA or confirmation of what my husband had just told me was correct, nothing. That's what really made me mad. How're you gonna look me in my eyes and just ignore me? I was not rude at all whatsoever, did not raise my voice, I was just reiterating what was told to me to confirm the order was being remade. We waited just a few minutes longer and our order was ready, I thanked the worker who cooked the food and left. We got home and I noticed the bag was dripping butter all over and stained my white shirt. To top it off, I started eating a piece of chicken and it still looked a little pink inside. This is not the first time there's been a problem at this location so it's been super frustrating. It's never been as bad as our experience was today. There's usually excessive wait times which I can deal with from time to time. It was not busy at all today. We will not be going back. Booo!!!
  • AA
    Aaliyah Alvarez
    Nov 22, 2025
    1.0
    Food was a 10 but when I went to go get my drinks the front counter girl decided to not lit the foam fully leave the soda and she ended up giving me a half way filled DRINK!!!
  • AA
    Alex
    Nov 9, 2025
    1.0
    Wrong order flavor, rude employee and wasn't even busy. To screw up so much

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.