Taco Bell

3.8
823 reviews
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Business Details

9960 South Rural Road, Tempe, AZ
85284, United States
(480) 940-0442
https://locations.tacobell.com/az/tempe/9960-south-rural-road.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 9960 South Rural Road in Tempe. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
9960 South Rural Road, Tempe, AZ
85284, United States

Hours

Reviews

3.8
823 reviews
5 stars
376
4 stars
182
3 stars
121
2 stars
51
1 star
93

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff varies widely; some customers praised friendly and accommodating service, while others reported rudeness and lack of attention.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, leading to frustration and disappointment.

Cleanliness

The cleanliness of the restaurant was frequently mentioned, with some reviews noting dirty tables and floors, while others praised the cleanliness of the location.

Food Quality

Food quality received mixed reviews, with some customers enjoying their meals while others complained about poor preparation and portion sizes.

Speed of Service

Service speed was inconsistent; some customers reported quick service, especially in the drive-thru, while others experienced long wait times.
  • MM
    MB
    Dec 20, 2025
    5.0
    I was missing items in my order there was a long line I understand, Andy took care of the issue he was responsive and respectful, thank you for fixing the issue.
  • VS
    Veronica Scanlan
    Dec 11, 2025
    1.0
    The floor were nasty dirty dirt water... and the big back that looked like ash Treviso from the back in a green shirt (I think his name was Elijah... but could be wrong about that (not wrong about the ash treviso part)) forgot my drink and when I went to get it they gave me a regular orange cream freezer instead of the large strawberry cream freezer that I paid an extra $1.10 for. Worst taco bell run ever!! They also forgot sauce, that's just lame... taco bell is not the same with no sauce. It's only good with sauce. So such a disappointment truly. That just brought down the rating from 2 stars to 1!!
  • DE
    Derek Everidge
    Nov 26, 2025
    5.0
    As the one person in the drive thru that gave the team a hard time about my order, I have to say I will be back and truly appreciate the team and Noah going above and beyond to satisfy my craving. I appreciate everything they have done for me tonight and will return simply because of the accommodattions the team made for me. I urge the company to permanently place the double decker taco back on the menu, the ingredients are all in house so it doesn’t make sense as to why it isn’t available. I also asked about the enchorito. Aside from my urge and suggestions, I appreciate the team at this location.
  • CP
    Carissa Perez
    Nov 14, 2025
    1.0
    Rude. No customer service and felt rushed. Employees were more into conversing with each other than greeting and paying attention to their customer.
  • BB
    Bri
    Nov 6, 2025
    1.0
    Closed 30 min before they closed
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Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on South Rural Road?

The drive-through is open from 8:00 AM to 1:00 AM on Monday, Tuesday, and Sunday; until 2:00 AM on Wednesday and Thursday; and until 3:00 AM on Friday and Saturday.

Where is this Taco Bell located?

It is located at 9960 South Rural Road, Tempe, AZ 85284, United States.