Taco Bell

3.7
730 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1336 W. University Drive in Tempe. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1336 W. University Drive, Tempe, AZ
85281, United States

Hours

Reviews

3.7
730 reviews
5 stars
330
4 stars
139
3 stars
94
2 stars
46
1 star
121

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, with many experiences of incorrect orders and poor customer interactions.

Food Quality

The food quality was inconsistent, with several complaints about cold, poorly made, or incorrect items, leading to customer dissatisfaction.

Operational Issues

Customers expressed frustration over the restaurant's claimed 24-hour service, often finding it closed or only accepting mobile orders late at night.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and noted good food quality during certain visits.

Order Accuracy

A significant number of reviews highlighted frequent mistakes with orders, including missing items and incorrect modifications.
  • CC
    CalvinW
    Nov 14, 2025
    1.0
    seriously the worst taco bell in the area. cant make 2 orders at once and takes like 5-10 minutes per drive through customer. also messes up the food every time despite it taking 10 minutes to get
  • AN
    Alexander Nero
    Nov 6, 2025
    1.0
    Unprofessional Experience with Angie I recently visited this location and had an unfortunate experience with an employee named Angie. I had placed a mobile order as most people do these days and came in simply to pick it up. When I mentioned that I was there for an order under Alex Nero, Angie responded in a rude and condescending tone, asking if it was “correct on the screen.” I explained that the screen wasn’t working, but she repeated herself in a dismissive way.When I asked about a refund at the window, she stated that online refunds could only be done through the app, which I know isn’t accurate since I’ve had a refund processed directly at other locations before. I’ve already reached out to corporate regarding this issue, but I wanted to share my experience here as well.I hope management takes this as constructive feedback — customer service should make guests feel respected and valued. Unfortunately, this visit fell short of that standard. you guys should take notes from Dallas locations very friendly customer service in Texas
  • JO
    Jose Ortiz
    Nov 4, 2025
    2.0
    After, I ate my food. I was not feeling well
  • KE
    Kaden E
    Oct 18, 2025
    2.0
    Why say open 24 hours if the after 12 staff doesn't make foo? Hold them accountable. If its late and they can't be arsed to make a half decent burrito close at 2 am , aside the fact that they were only taking mobile orders
  • MF
    Mike Fobert
    Oct 10, 2025
    1.0
    Tried this Taco Bell again never again. They can not get orders correct. Or read a screen. I have a person that is allergic to some items. When they make it wrong and you bring it to their attention. They get very rude and degrade you. They say racist remarks and degrade you. Then they still make it wrong. Their management does not care as they do not respond to complaints. If you have any special needs or have any expectations to have your order correct not to be spoken down to or called racial slurs I would stay as far away from this Taco Bell as you can. There is one just down the road that treats you with respect will get your order correct and be happy your a customer.

Frequently Asked Questions About Taco Bell

What are the hours of operation for Taco Bell at 1336 W. University Drive in Tempe?

Taco Bell at 1336 W. University Drive in Tempe is open 24 hours every day of the week.

Does this Taco Bell location have a drive-through service?

Yes, this Taco Bell location offers drive-through service 24/7.