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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Tempe, AZ. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 630 W Elliott Road for the ultimate SONIC experience!
Numerous customers reported extremely slow service, with long wait times and incorrect orders being common issues.
Staff Attitude
Feedback indicates a mix of staff attitudes, with some employees providing excellent service while others were described as rude or dismissive.
Food Quality
Many reviews highlighted issues with food quality, including cold, stale, or incorrectly prepared items.
Management Issues
Customers expressed concerns about poor management and lack of training for staff, leading to ongoing service problems.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their exceptional service and positive interactions.
NW
Nathan Wilens
Jan 4, 2026
2.0
Very slow to get your food, even when it’s not busy.
BZ
Berkay Öztürk
Dec 25, 2025
1.0
I came as a dasher and I waited over 30 min. The employees answers were joke !!! They are saying like normal process if you can’t make it on time don’t accept the doordash orders !!! Your service is joke !!!
RJ
Ranada Janos
Dec 25, 2025
1.0
Waited 30 minutes for food and missing food from order came back to get the rest of my order and they tried saying it was all there very rude 😒 won't come back and the service suck and staff should be fired for the language to costumers.
AB
alli best
Dec 20, 2025
3.0
Just took a long time to place my order.
My order of fries were were hard and my taste like they been just re drop
DC
David Cash
Dec 14, 2025
2.0
Y'all gotta start paying attention and stop acting like it's so difficult to add flavoring into a drink which an empty drive thru. Made the mistake of giving y'all's location the benefit of the doubt after having plastic in my last drink and now y'all can't even get an order right. Not only that but if customers are calling to complain about your poor service you problem shouldn't yell for your coworkers to ignore the phone .