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Sonic Drive-In

3.6
(1182 reviews)

Business Details

630 W Elliott Road, Tempe, AZ
85283, United States
(480) 897-0471

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Tempe, AZ. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 630 W Elliott Road for the ultimate SONIC experience!

Location

Sonic Drive-In
630 W Elliott Road, Tempe, AZ
85283, United States

Hours

Reviews

3.6
1,182 reviews
5 stars
469
4 stars
275
3 stars
165
2 stars
75
1 star
198

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported long wait times for orders, often exceeding 20 minutes, even when the restaurant was not busy.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.

Staff Attitude

Feedback indicated a lack of professionalism and friendliness among staff, with several customers noting rude or dismissive behavior.

Food Quality

Numerous complaints were made about food being cold, stale, or poorly prepared, contributing to a negative dining experience.

Management Issues

Several reviews pointed to poor management practices, including inadequate staff training and lack of accountability for service failures.
  • AO
    Alex Ortega
    1 day ago
    4.0
    Would be awesome if they turn it to 24 hrs
  • ZT
    Zeres Torres
    6 days ago
    5.0
    Took my order in the car in some shade. Cody took my order and I'll just say the dudes energy was awesome and was professional the whole time.
  • SD
    Shannon D'Arpino
    Feb 17, 2026
    5.0
    We stopped for late night drinks and it was a great experience!
  • CK
    Cheryl Cary Kirkland
    Feb 1, 2026
    1.0
    Absolutely horrible! I was the only one at a drive-up station, but waited at least 20 minutes for a person to acknowledge my presence despite my pushing the button 4 times (~ every 5 minutes after no response). The food was dry, stale, & bland, i.e., terrible, & did NOT include the condiments I requested. The lady on the intercom was rude & defiant when I asked why it took so long to answer the buzzer. No reason was provided. She just asked whether or not I wanted to order something. The girl who delivered the food had to go back for something. I don't remember what it was. I felt sorry for her & gave her a generous tip even though carrying a bag out to my car & handing it to me through the window didn't comprise much "table service."
  • MV
    Maria Villa
    Jan 20, 2026
    1.0
    My order was thru mobile I checked in when I was supposed to have my food ready, I waited there for 20 min or so . Finally I went up to the door and asked where’s my food I checked in awhile ago??. They looked and said they’ll take it out in a bit. To me, by saying that means y food should still be hot when I receive it, WRONG!!! Everything was cold, I am pissed cuz they weee just standing around talking . They didn’t even care if ppl checked in and were waiting on their food.

Brand Certified Facts from Sonic Drive-In

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Certified February 22, 2026Yext Knowledge Graph
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