Portillo's Tempe

4.5
9457 reviews

About

Fast Food RestaurantHot Dog Restaurant
Welcome to Portillo’s at 65 S McClintock Drive! Dive into the authentic taste of Chicago Street food at our 50s-60s Americana themed restaurant, just 1.3 miles, 4.6 miles, 6.9 miles, 5.3 miles from Arizona State University Tempe campus, Desert Botanical Gardens, Phoenix Rising FC Stadium, Phoenix Sky Harbor International Airport. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Portillo's Tempe
65 S. McClintock Dr., Tempe, AZ
85281, United States

Hours

Reviews

4.5
9,457 reviews
5 stars
6,541
4 stars
1,669
3 stars
593
2 stars
301
1 star
353

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers consistently praised the deliciousness of the food, particularly the Italian beef, Chicago dogs, and Polish sausage.

Service Experience

While many reviews highlighted friendly and efficient service, there were notable complaints about long wait times and inconsistent service quality.

Atmosphere

The restaurant's atmosphere was generally well-received, with many customers appreciating the Chicago-themed decor and spacious dining area.

Pricing Concerns

Some customers expressed dissatisfaction with the pricing, feeling that the food was not worth the cost, especially given recent increases in menu prices.

Cleanliness Issues

There were multiple reports of cleanliness concerns, particularly regarding the restrooms and food handling practices.
  • ME
    Mariann Erschen
    Nov 16, 2025
    2.0
    I ordered separated beef sandwich they noticed at the window it wasn't separated so she fixed it, but when I got home 3hrs later she had taken the beef out but still gave me the same bun that had the beef so the bread was still soaked with the gravy so the bun so all wet and gummy. So I had to eat the beef just on a plate.. very disappointed
  • RK
    Richard Keating
    Nov 15, 2025
    4.0
    Hotdogs and burgers and such in a self service, but retro/diner vibe. Outside seating. Order by kiosk or walk up. Good dogs. We didn't look closely at yhe computer and I got Hotdogs with nothing on it... hate kiosks. $4 for Hotdogs, very nice flavor
  • ER
    Eileen Remlinger
    Nov 14, 2025
    5.0
    If you are homesick for a Chicago style hot dog or Italian Beef sandwich, this will surely scratch your itch. I'm also a big fan of the Chopped Salad - I live the mixture of chopped chicken, salad, and pasta.
  • CC
    Christopher C
    Nov 13, 2025
    2.0
    I went to the drive thru to get lunch. They had a big sign advertising their milkshakes, so I decided to order one. Apparently, the same people that maintain the milkshake machines at McDonalds also maintain Portillo's. It wasn't working. So, I ordered a hot dog, fries and an iced tea. The hot dog was great (the only part of the meal that was). The fries were cold. The iced tea, sadly, wasn't. It was room temperature and there wasn't a single cube of ice in the cup. "Ice Tea" implies ICE in my book. Apparently, the ice machine and milkshake machine are linked somehow. I tried writing to corporate about this, but they don't care enough to respond. Very disappointing - will not be returning.
  • LS
    Luke S
    Nov 4, 2025
    3.0
    Been here a few times and the quality is really going down hill. Some of the touchscreens weren’t working and Luis, the cashier, seemed annoyed that we walked through the crazy maze of a line they had set up to order from him instead. The fries were super salty and borderline inedible

Frequently Asked Questions About Portillo's Tempe

What are the drive-through hours at Portillo's Tempe?

The drive-through is open Monday to Thursday and Sunday from 10:00 AM to 10:30 PM, and on Friday and Saturday from 10:00 AM to midnight.

Where is Portillo's Tempe located?

Portillo's Tempe is located at 65 S. McClintock Dr., Tempe, AZ 85281, United States.