At Papa Johns Pizza in Tempe, AZ, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Tempe pizza for any occasion. Call us for pizza delivery in Tempe or stop by 1813 Southern Avenue for carryout to order the best pizza in Tempe, along with breadsticks, wings, and more!
Many customers reported issues with the quality of the pizza, including undercooked crusts, insufficient toppings, and poor ingredient freshness.
Customer Service
Numerous reviews highlighted poor customer service experiences, including rude staff, long wait times, and unhelpful management.
Order Accuracy
Several customers experienced problems with incorrect orders, missing items, and failure to honor promotions or coupons.
Delivery Issues
Customers frequently complained about late deliveries, with some orders taking over two hours to arrive.
Staff Performance
While some reviews praised friendly staff, many noted a lack of professionalism and efficiency, particularly from management.
DD
David
3 days ago
1.0
Probably not gonna order from here ever again. I'm not entirely sure how this was completely missed but I put an order in for garlic parmesan bread sticks to go along with my pizza. I picked my order up and drove home only to open the breadsticks box and find out that they were completely plain. Not any kind of seasoning on them whatsoever. Just plain regular breadsticks. Like I said not sure how it was missed, especially when the lady who grabbed my food opened the boxes to check them! Now I can see why this place has 3 stars overall.
TK
Tony K
Oct 22, 2025
1.0
I dont know what happened to papa John's I haven't had it in years but I've never had pizza so bad I just opted to eat the crust and throw the rest away. The cheese isn't cheese I refuse to believe it lol. The fake steak must have been made in a lab by ants. They cut so many corners when it comes to quality they have a full circle.
BC
Blanca Chavez
Oct 9, 2025
5.0
Pizza was ready. The staff was friendly even in the am
MM
M Maddox
Sep 4, 2025
5.0
Good thin crust. Will give repeat business.
OM
O Miles
Aug 5, 2025
1.0
I visited the store at 9:29 PM on Monday, April 4, 2025, and had a frustrating experience. The night manager on duty refused to acknowledge my presence, did not provide her name, and took an excessively long time to assist me with picking up my prepaid online order. While I waited for my pizza, she informed me that they were busy labeling the pizza boxes, which led to my pizza becoming cold. Due to this extremely poor customer service, I am requesting a full refund.