McDonald's

3.5
1700 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
625 E Baseline Rd, Tempe, AZ
85283, United States

Hours

Reviews

3.5
1,700 reviews
5 stars
604
4 stars
358
3 stars
278
2 stars
119
1 star
341

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor communication and lack of urgency.

Food Quality

Inconsistent food quality was noted, with complaints about cold, improperly prepared items, and issues with missing or incorrect orders.

Cleanliness

The restaurant was frequently described as dirty, with unclean dining areas and play areas, and unsanitary conditions reported in bathrooms.

Service Speed

Customers experienced slow service, particularly in the drive-thru, with long wait times and orders being forgotten or delayed.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and noted positive experiences with food quality at times.
  • AL
    anissa lebon
    1 day ago
    1.0
    for 3 weeks I have tried coming to this location to get an ice cream cone and they constantly say “it’s down” along with multiple other locations like the one at the spectrum constantly. but this one specifically because it’s close to my house. Today I had an altercation with what I assume was a manager with a little pony tail who basically told me that I was lying that it hasn’t been down and that it’s broken, he then proceeded to slam the window in our faces. ghettoooo! I know the lazy mc donald’s workers just don’t want to clean it. Disgusting
  • LB
    Lalo Bernal
    2 days ago
    5.0
    Probably the best breakfast items in the area. I been to other McDonald's in the area but this one is consistently good and always got what I ordered.
  • JH
    Justin Hunt
    Nov 2, 2025
    4.0
    Drive through was hard to hear I guess because they got my order quite wrong but fixed it without complaints.
  • ID
    Imani Deleon
    Oct 3, 2025
    3.0
    Need some older people in this place to offset the bad customer service
  • SS
    ShutUpGabe
    Sep 21, 2025
    1.0
    Do not order from this location, ordered food 9/19 and woke up with severe food poisoning, avoid this location.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 625 E Baseline Rd, Tempe?

The restaurant is open Monday through Thursday from 5:00 AM to 11:00 PM, Friday from 6:00 AM to 9:00 PM, Saturday 24 hours, and Sunday from 4:00 AM to 11:00 PM.

When is the McDonald's drive-thru service available?

Drive-thru is open Monday to Thursday from 5:00 AM to 11:00 PM, Friday from 5:00 AM to 4:00 AM next day, Saturday 24 hours, and Sunday from 4:00 AM to 11:00 PM.