McDonald's

3.5
1281 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9955 S Priest, Tempe, AZ
85284, United States

Hours

Reviews

3.5
1,281 reviews
5 stars
472
4 stars
249
3 stars
204
2 stars
96
1 star
260

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and rude staff interactions.

Food Quality

Many reviews mentioned food being served cold, overcooked, or not prepared correctly.

Cleanliness

The dining area and restrooms were often noted as dirty, with little to no cleaning observed during visits.

Customer Experience

Several customers expressed frustration with the overall experience, citing poor management and lack of attention to customer needs.
  • JL
    Jessica Licos
    Jan 4, 2026
    1.0
    You have to do self ordering and check out and they still don’t deliver it to the table when it tells you to grab a table marker for here orders. With young kids playing, what’s the point of saying you have table delivery when you don’t? Then they ask me what drinks I had…they have the order. Play place and tables are dirty.
  • BH
    Brett Horack
    Dec 29, 2025
    3.0
    I don’t usually expect much from fast food. The order was wrong but they did correct it quickly. Just wish the burgers were warm and not overdone. Can’t wait for the Chandler/Kyrene location to open again.
  • SR
    Shawn Railey
    Dec 29, 2025
    1.0
    I watched my order sit on the counter while two delivery orders and one drive through order were completed and handed out. When I asked why my order was left to get cold, I was told to leave the premises. What happened to first come first served.
  • MM
    Mz Milla
    Dec 20, 2025
    3.0
    mobile app issue where, the solution was clear yet the young lady projected w.e. was happening for her & it was not a good interaction. No yelling, fussing, nothing just a simple correction needed and on with the day but oh well maybe it was too early for her. Food was good at least
  • AT
    aida Trio
    Dec 20, 2025
    1.0
    I was waiting 27 minutes inside the McDonald's. Had 2 meals witch they were made wrong and missing items. I also ordered Lg fries and they game me half of the medium..Very disappointed..

Frequently Asked Questions About McDonald's

What are the regular business hours for this McDonald's location?

This McDonald's in Tempe, AZ is open from 6:00 AM to 10:00 PM every day of the week.

What are the drive-thru hours at this McDonald's store?

The drive-thru is available daily from 5:00 AM until midnight (12:00 AM).