McDonald's

3.2
656 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
455 W Guadalupe Rd, Tempe, AZ
85282, United States

Hours

Reviews

3.2
656 reviews
5 stars
217
4 stars
104
3 stars
90
2 stars
52
1 star
193

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of professionalism.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty floors and sticky counters, contributing to a negative dining experience.

Food Quality

Customers frequently complained about food being cold, stale, or not meeting McDonald's standards, with some items described as inedible.

Operational Issues

Customers noted inconsistent opening hours and slow service, with some expressing frustration over long wait times and lack of staff.
  • GJ
    Grace Joyner
    Nov 9, 2025
    1.0
    Waited 15 minutes in the mobile pickup spot after checking in and had to go inside to grab my order because I was tired of watching cars go through the drive through while i waited. I wish I could cancel my order because my food was cold too but I know the employees are understaffed.
  • EQ
    Edward Quihuis
    Sep 14, 2025
    1.0
    This McDonald's is back to its old ways again hiring people that are unfriendly cut and dry😝
  • KD
    Krys D.
    Sep 8, 2025
    1.0
    Tried to give this place a chance, finally had to call it quits when I found hair in my food :(
  • JC
    james chase
    Jul 18, 2025
    1.0
    It has been multiple times that i was given a chicken patty in the burger that was not fryed at all. There is a difference between cold and something that was frozen and just thawed at room temp and given. Will be calling food safety officers.
  • VC
    Vee Cee
    Jul 11, 2025
    3.0
    Pulled up at 445 because it says they open at 430am. I ordered on the app so I couldn’t just go to the next closest. I look them up on here and it says opens at 5am. Now that makes no sense considering they have two huge signs on two different windows of the building saying they open at 430. That should be taken down because it’s not true.

Frequently Asked Questions About McDonald's

What are the regular restaurant hours for McDonald's at 455 W Guadalupe Rd, Tempe?

McDonald's at 455 W Guadalupe Rd in Tempe is open daily from 5:00 AM to 11:00 PM.

What are the drive-through hours at this McDonald's location?

The drive-through is open every day from 5:00 AM to 11:00 PM at McDonald's located at 455 W Guadalupe Rd, Tempe.