McDonald's

3.5
1919 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3255 S 48th St, Tempe, AZ
85282, United States

Hours

Reviews

3.5
1,919 reviews
5 stars
693
4 stars
389
3 stars
334
2 stars
156
1 star
347

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, incorrect orders, and slow response times.

Food Consistency

There were mixed reviews on food quality, with some praising fresh and hot meals while others complained about stale or incorrect items.

Cleanliness

Many customers noted cleanliness issues, including dirty dining areas and unsanitary conditions.

Customer Experience

Several reviews highlighted a lack of friendly customer service, with some employees being described as unhelpful or dismissive.

Operational Issues

Customers expressed frustration with operational inefficiencies, such as the ice cream machine being frequently out of order and drive-thru delays.
  • MQ
    Melissa q
    Nov 10, 2025
    5.0
    Today's visit exemplified everything I expect from McDonald's - fast, friendly, & clean. Lately, I have had multiple terrible experiences at different locations. This one should be the standard norm. Thank you, Vanessa
  • SM
    Seni Quiana Martinez
    Nov 8, 2025
    1.0
    We always come to this McDonald's and the coffees are made great! But today this morning, the coffee was given without any creamer so we had to ask even though extra was requested on the app...then when drank it...no caramel was present...so I don't know about this worker was careless! I was going to go back because I was pissed but probably not a good idea especially being upset...so just letting you know...need to teach worker their job.
  • JJ
    Joe
    Nov 7, 2025
    1.0
    The snack wraps are absolutely disgusting. I pre-ordered for pick up and was still parked even though the drive through line was long and they have plenty time. When I got the food the tortilla isnt even cooked or heated up or anything. Maybe I could understand getting parked if that was a least cooked but they just took it out the pack and slapped a chicken finger in it. I will go to jack in the box across the street every time now because its 10 times better. And this is coming from someone who literally eats anything so you know it has to be bad.
  • JT
    James Turner
    Oct 29, 2025
    3.0
    Ice cream isn't predictable. But there are two with 2 miles of each other, so I just flip flop when needed.
  • RK
    Rachel Kahlor
    Oct 25, 2025
    2.0
    Ordered a bacon mcdouble and got all the way home just to notice there's no bacon. Wouldn't care if there wasn't a price difference tbh, but there is. Already drove 15 mins out of my way with a hungry 4 y/o bc the other mcdonalds nearest us is trash. After how rude the workers were, this was super disappointing.

Frequently Asked Questions About McDonald's

What are the regular business hours of McDonald's at 3255 S 48th St, Tempe, AZ?

McDonald's at 3255 S 48th St, Tempe, AZ is open from 5:00 AM to 10:00 PM Monday through Friday and Sunday, and 24 hours on Saturday.

What are the delivery hours for this McDonald's location?

Delivery is available from 5:00 AM to 11:30 PM Monday through Thursday and Sunday, and from 5:00 AM to 4:00 AM on Friday and Saturday.