Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
1,392 reviews
5 stars
401
4 stars
220
3 stars
221
2 stars
126
1 star
424
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and disorganized.
Food Quality
Customers frequently complained about food being cold, improperly prepared, or not meeting expectations.
Cleanliness
The restaurant was often described as dirty, with sticky floors and unclean tables, contributing to a negative dining experience.
Operational Issues
Many customers reported issues with the drive-thru being slow, doors being locked early, and problems with mobile orders.
Staff Performance
While some night staff received praise for their service, overall staff performance was criticized for being unprofessional and inattentive.
- JJJennNov 14, 20251.0Ordered online and picked up at the drive-thru window. Realized we were given a wrong order so handed it back to the staff immediately. Then the staff told us to leave and re-join the line, so we drove all the way around and re-entered. She said it was because we didn't tell the order number at the speaker (but we told them the name, and they didn't ask for any order number). We just want fries...Like, why??🫠
- KKKokojoNov 6, 20251.0Slowest McDonalds I've ever been too. Makes you wait to use the drive thru making the whole thing slow.
- JSJenghiz StewartNov 3, 20254.0The customer service was spot on. Reminds me of my old days as a youth. Some of the friendly environment that when you ask for things they didn't get snippy they actually helped me. You know with everything I needed answered my questions cuz I didn't understand the kiosk and service was fast. I'll be it was a little messy. The bins were full but other than that the place was clean. The sodas were cold and the environment and atmosphere was kind of relaxed so it was pretty cool. Thanks, McDonald's 😄
- JCJeannelle CalderonOct 31, 20251.0Waited on drive thru and the lady was was being rude for no reason just because I didn’t have an order placed when I waited in each window for 2 min about and I got no help long story short she wanted me to go thru the whole line again saying to that I had to wait again
- BRBecky ReeceOct 25, 20251.0The staff is overwhelmed. No one inside the store was being helped. It seemed they were only focusing on the drive-thru. We've sat here for 15 minutes waiting for three items.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 3218 S McClintock Rd, Tempe, AZ?
McDonald's at 3218 S McClintock Rd, Tempe, AZ is open 24 hours every day of the week.
Does this McDonald's location have drive-thru service and what are its hours?
Yes, this McDonald's has a drive-thru that operates 24/7, open 24 hours every day.
Can I get delivery from this McDonald's and what are the delivery hours?
Yes, delivery is available 24/7 from this McDonald's location.
What contactless or convenient pickup options does this McDonald's provide?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment methods are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a mobile app I can use to order from McDonald's?
Yes, you can order using the McDonald's App available on the App Store and Google Play Store.
Where can I view the menu for this McDonald's location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What nearby coffee shops are close to this McDonald's?
Nearby coffee shops include Starbucks, which is convenient if you want to grab a coffee before or after your meal.
Are there other fast food options near this McDonald's?
Yes, nearby fast food and burger restaurants include another McDonald's, Lobby's Beef-Burgers-Dogs, and Wingstop, which offer alternative dining choices.
What nearby health and wellness services are close to McDonald's at 3218 S McClintock Rd?
Nearby health services include Valley Medical Weight Control, Banner Health, Athletico Physical Therapy, and Banner Urgent Care, useful if you need medical care before or after dining.