McDonald's

3.4
2276 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1785 E University, Tempe, AZ
85281, United States

Hours

Reviews

3.4
2,276 reviews
5 stars
816
4 stars
424
3 stars
379
2 stars
176
1 star
481

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly managers, leading to negative experiences.

Food Quality

There were multiple complaints about incorrect orders, cold food, and issues with food freshness, including reports of food poisoning.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including dirty tables and floors.

Staff Friendliness

Despite negative experiences, some customers praised individual staff members for their friendliness and helpfulness.

Order Accuracy

Numerous customers expressed frustration over incorrect orders and the inability of staff to follow simple instructions.
  • DC
    Devin Crum
    Dec 19, 2025
    5.0
    The ladies who work here are always really friendly, I really appreciate that!
  • YB
    Yvonne B
    Dec 15, 2025
    5.0
    I love this place great management and employees. I appreciate the hard work and dedication they put each and everyday.
  • MQ
    Melissa q
    Dec 11, 2025
    5.0
    I frequent different locations on a daily basis, for an iced coffee. Gizelle assisted me today. She was fast, friendly & actually cared enough to stir my drink. Thank you, lady!
  • PP
    Preston
    Nov 27, 2025
    1.0
    Got sick later that night ☹️ Also when did a mcdouble and med fry cost $20?!?
  • RR
    Rafael
    Nov 25, 2025
    5.0
    Food was your average McDonald's food. Staff were friendly. Restaurant was clean food was delivered quickly.

Frequently Asked Questions About McDonald's

What are the McDonald's Tempe location's daily operating hours?

The McDonald's at 1785 E University in Tempe operates 24 hours daily, open from 12:00 AM to 11:59 PM every day of the week.

When is the drive-thru service available at this McDonald's?

The drive-thru is open 24/7, from 12:00 AM to 11:59 PM every day, providing round-the-clock service.